Mid-Market Account Manager
New
G
GreenhouseSaaS / Recruiting Technology
Anywhere in the United StatesFull-TimeMiddle
Salary$78,000.00 base pay.
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Job Details
- Required Skills
- NegotiationAccount ManagementSaaS
Requirements
- Experience in a quota-carrying role, preferably in a SaaS organization.
- Strong financial literacy and commercial acumen to drive profitable, high-impact decisions.
- Ability to adapt communication to different audiences and influence stakeholders.
- Expertise with unpacking complex challenges and distilling them into simple, actionable solutions.
- Ability to manage a large book of business, prioritizing customers based on opportunity, risk, and growth.
- Strong discovery, negotiation, and creative problem-solving skills.
- Ability to collaborate with cross-functional partners.
Responsibilities
- Effectively manage a dedicated Mid-Market book of business.
- Maintain an active pipeline of forecasted renewals and expansions to meet quota objectives.
- Own the renewals and up-selling of new products and services into our rapidly growing ecosystem of customers.
- Act as a trusted advisor, leading product adoption efforts across your customer base.
- Craft compelling narratives and prove customer value through comprehensive business reviews and strategic touch points.
- Develop and execute strategic account plans that map out expansion and upsell opportunities.
- Proactively identify and mitigate churn risks, owning resolution strategies.
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