Senior Program Manager- Clinical Innovation
New
T
Twin HealthDigital Health
Remote, USAFull-TimeSenior
Salary$130,000 - $145,000 annually
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Job Details
- Experience
- 7–10 years of healthcare experience, with at least 4 years in clinical operations, care delivery, or a closely related operational role.
- Required Skills
- Project ManagementData AnalysisCross-functional Team LeadershipGoogle Workspace
Requirements
- 7–10 years of healthcare experience, with at least 4 years in clinical operations, care delivery, or a closely related operational role.
- 2–3 years of experience in a strategic operations, clinical innovation, or internal consulting role.
- Demonstrated track record of working directly with clinical teams and physicians to design and implement operational changes.
- Hands-on experience implementing complex, multi-stakeholder initiatives in a fast-moving environment.
- Strong analytical and structured problem-solving mindset with the ability to perform first-pass data analysis.
- Comfort with healthcare vocabulary and clinical concepts.
- Excellent written and verbal communication skills.
- Ability to navigate matrix dynamics and manage both up and across without formal authority.
- Startup experience or a startup mindset.
- Proficiency with Google Suite applications.
- Willingness to travel occasionally for client on-site work and implementation support.
Responsibilities
- Own end-to-end program design and operational strategy for new care model implementations, from discovery and design through pilot, launch, and post-launch management.
- Design operationally sound care models for new clients by understanding their member population, existing care infrastructure, and strategic priorities.
- Manage operational implementation in real time, anticipating bottlenecks and driving hands-on problem-solving.
- Lead cross-functional collaboration in partnership with clinical operations, implementation, product, technology, finance, and senior leadership.
- Serve as a primary internal point of contact for strategic client partners, including health systems and Medicare Advantage plans.
- Develop and maintain operational frameworks, playbooks, and enablement materials for care teams.
- Define success metrics for implementations and build measurement infrastructure to track clinical outcomes and operational efficiency.
- Manage communications with senior leadership regarding progress, risks, and strategic tradeoffs.
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