Senior Program Manager, People Programs & AI
New
G
GainsightSoftware Customer Success
This role is a remote role based in the USA.Full-TimeSenior
Salary$120K - $150K
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Job Details
- Experience
- 5+ years in HR, People Ops, or related; 6–10+ years in program management or HR transformation.
- Required Skills
- Project ManagementData AnalysisBusiness OperationsStakeholder managementChange ManagementGenerative AI
Requirements
- 5+ years of experience in Human Resources, People Operations, Talent, Organizational Effectiveness, or related people-focused functions.
- 6–10+ years of experience in program management, HR transformation, consulting, business operations, HR operations, or related fields.
- Strong understanding of how generative AI and emerging technologies can be applied to improve employee, manager, and HR team experiences.
- Demonstrated experience leading complex cross-functional initiatives with multiple stakeholders.
- Strong project and program management skills, including planning, execution, governance, and risk management.
- Experience driving process improvement and organizational change initiatives.
- Excellent communication, facilitation, and stakeholder management skills.
- Ability to influence and drive outcomes in a highly matrixed environment.
- Strong analytical and problem-solving capabilities.
Responsibilities
- Lead complex, cross-functional HR initiatives from planning through execution.
- Develop project plans, timelines, governance structures, risk mitigation plans, and success metrics for enterprise HR programs.
- Coordinate stakeholders across multiple HR functions to drive alignment, accountability, and execution.
- Facilitate working sessions, steering committees, and executive updates for key initiatives.
- Assess HR workflows and processes to identify opportunities for automation, AI adoption, and operational improvements.
- Research emerging AI tools, capabilities, and industry practices relevant to HR.
- Support the design, testing, implementation, and adoption of AI-enabled solutions across HR functions.
- Build strong partnerships across HR functions and business stakeholders to influence without direct authority.
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