Event & Operations Coordinator
New
V
Visit.orgSocial Impact / Events
Vietnam. Hanoi, Ha Noi, Vietnam, 12 pm - 9 am GMT+7ContractMiddle
Salary not disclosed
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Job Details
- Experience
- 1-2 years
- Required Skills
- ShopifyProject CoordinationCustomer Success
Requirements
- 1-2 years of experience in event management, preferably with large-scale events.
- Experience coordinating and managing communications for multiple projects simultaneously.
- Strong organizational skills and attention to detail.
- Background in customer success or a client-facing role.
- Experience working in a fast-paced startup environment.
- Demonstrated desire for professional growth and learning.
- Excellent communication and interpersonal skills.
- Experience with Shopify or other e-commerce platforms (plus).
- Proficiency in English and a second language (plus).
- Ability to work 40 hours per week during specified hours (12 pm - 9 am GMT+7).
Responsibilities
- Facilitate event booking requests from corporate partners and account managers.
- Manage daily communications with nonprofit organizations and stakeholders to confirm booking details.
- Draft room layouts, floor plans, and prepare event-level execution documentation.
- Train, onboard, and prepare the on-site events team.
- Monitor and process incoming Shopify orders, ensuring accurate fulfillment.
- Identify and resolve order fulfillment issues, shipping errors, and inventory discrepancies.
- Maintain feedback loops with cross-functional teams to improve operational processes.
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