CXG

πŸ‘₯ 101-250Corporate TrainingConsumerConsultingTrainingπŸ’Ό Private Company
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CXG is dedicated to transforming experiences through collaboration and innovation, emphasizing a commitment to collective growth and engagement.

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πŸ“ Thailand

🧭 Contract

πŸ” Luxury Brand Evaluation

  • Must be 18 years of age or older
  • Current customer of premium and luxury brands
  • Not currently under contract with any retail brands
  • Choose assignments based on personal preferences
  • Visit luxury stores or evaluate online interactions
  • Observe the ambiance and service quality
  • Provide feedback via questionnaires
Posted 1 day ago
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πŸ“ Porto Alegre, Brazil; Canoas, Rio Grande do Sul, Brazil

🧭 Contract

πŸ” Luxury Brands

  • You must be 18 years or older.
  • You must be an existing customer of premium and luxury brands.
  • You may not be contractually involved with any retail brands, to maintain integrity.
  • You must be punctual, organized, attentive to detail and reliable.
  • You must be observant and passionate about the customer experience.
  • Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both environments.
  • Provide objective feedback on your experiences.
  • Choose missions that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Fulfill all project objectives and special requirements of the luxury brand we represent.
Posted 3 days ago
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πŸ“ Curitiba, Colombo, SΓ£o JosΓ© dos Pinhais, Campina Grande do Sul, AraucΓ‘ria, ClevelΓ’ndia

🧭 Contract

πŸ” Luxury brands and customer experience

  • Must be 18 years or older.
  • Must be an existing customer of premium and luxury brands.
  • Cannot be contractually involved with any retail brand to maintain integrity.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience required; sincere feedback from real customers is sought.
  • Conduct discreet evaluations of favorite luxury brands in-store and online.
  • Provide objective feedback on experience.
  • Choose missions aligned with personal profile and interests.
  • Complete questionnaires after each evaluation.
  • Meet all project objectives and special requirements of represented luxury brands.
Posted 16 days ago
Apply
Apply

πŸ“ Mexico

πŸ” Luxury and premium brands

  • Debe tener 18 aΓ±os o mΓ‘s.
  • Cliente existente de marcas premium y de lujo.
  • No debe estar contratado por ninguna marca minorista, para mantener la integridad.
  • Puntual, organizado, detallista, confiable.
  • Observador, apasionado por la experiencia del cliente.
  • No se necesita experiencia previa, buscamos comentarios honestos de clientes reales.
  • Visit the assigned stores pretending to look for a specific item.
  • Allow the sales associate to assist and present items.
  • Complete an online questionnaire within 24 hours after the visit, providing impressions on the store atmosphere and customer service.

Communication SkillsAnalytical SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationProblem-solving skillsActive listeningComputer skills

Posted 16 days ago
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Apply

πŸ“ Brazil

🧭 Contract

πŸ” Luxury brands and premium brands

  • Must be 18 years or older.
  • Must be an existing customer of premium and luxury brands.
  • Cannot be contractually involved with any retail brand.
  • Must be punctual, organized, detail-oriented, and reliable.
  • Must be observant and passionate about customer experience.
  • No prior experience required; seeking honest feedback from real customers.
  • Conduct evaluations discreetly of your favorite luxury brands in-store or online.
  • Provide objective feedback based on your experiences.
  • Choose missions that align with your profile and interests.
  • Complete questionnaires after each evaluation.
  • Meet all project objectives and special requirements of the luxury brand.
Posted 16 days ago
Apply
Apply

πŸ“ Italy, Spain, Portugal, Poland, France

πŸ” Luxury retail

  • Bachelor or Master degree in digital learning or educational engineering.
  • 5-7 years of experience in digital learning.
  • Previous experience in luxury retail or related training courses is favorable.
  • Strong project management skills with a creative eye.
  • Experience in digital learning content creation and video editing.
  • Proficiency in Figma, Canva, and authoring tools.
  • Ability to create impactful presentations in PowerPoint.
  • Strong information consolidation skills.
  • Excellent written and oral communication skills in English.
  • Open-minded and proactive mindset with a genuine interest in digital and luxury retail.
  • Work with the Academy Team to deliver training content on CXG Learn.
  • Create engaging digital modules including designing training sheets and storyboarding.
  • Design and integrate interactive media formats like videos and podcasts.
  • Consolidate existing resources into impactful digital learning modules.
  • Shape CXG's visual identity with a strong visual library.
  • Help curate a training library to meet luxury retail needs.
  • Research and benchmark new trends in digital learning.

Project ManagementAdobe Creative SuiteFigmaGraphic DesignContent creationPowerPoint

Posted 22 days ago
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πŸ“ Kota Kinabalu, Sabah, Malaysia

🧭 Contract

πŸ” Watch

  • Good understanding of the watch industry.
  • Passionate about watches and enhancing customer service.
  • Enjoy interacting with people.
  • Keen eye for discreetly observing aspects of the shopping experience.
  • Willingness to adapt to various assignment types and industries.
  • Ability to provide unbiased, honest feedback.
  • Embark on a journey as a Customer Experience Evaluator.
  • Assess your shopping experience related to watches.
  • Interact with people and provide valuable insights.
  • Fill out online surveys promptly and anonymously.

Customer serviceAttention to detailWritten communicationResearch

Posted about 1 month ago
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Apply

πŸ“ Thailand

🧭 Freelance

πŸ” Luxury retail

  • Strong luxury retail background and insight (Skincare, Perfume & Makeup is preferred).
  • Minimum of 5+ years’ experience related to service excellence, CX, and training.
  • Experience in classroom trainings, workshops, and on-field coaching.
  • Capability in conducting learning activities using interactive methods.
  • Excellent communication skills in Thai and English.
  • Ability to develop training material and activities is a plus.
  • You will work closely with team members to meet project requirements, deadlines, and schedules.
  • Understand client learning needs to deliver impactful training.
  • Liaise with Project Manager to determine training objectives and schedules.
  • Design effective training programs and content.
  • Deliver training sessions in class and online, creating a dynamic environment.
  • Inspire participants using varied methodologies such as discussion, demonstration, and games.
  • Coach participants on the floor or online.

Customer serviceCoachingExcellent communication skillsFluency in EnglishTraining

Posted about 1 month ago
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Apply

πŸ“ Canada

πŸ” Luxury brands

  • Must be 18 years or older (21 years or older in the United States).
  • Current customer of premium and luxury brands.
  • Not currently under contract with any retail brands to ensure impartiality.
  • Punctual, organized, detail-oriented, and reliable.
  • Observant and passionate about customer experience.
  • No prior experience is required; genuine feedback is valued.
  • Choose assignments aligning with personal preferences.
  • Engage with luxury brands both in-store and online.
  • Observe the ambiance, service quality, and customer experience.
  • Provide honest feedback through a user-friendly platform.
Posted about 1 month ago
Apply
Apply

πŸ“ Australia

🧭 Contract

πŸ” Watch industry

  • Solid understanding of the watch industry.
  • Passion for improving customer service and retail environments.
  • Enjoy interacting with people and assessing shopping experiences.
  • Keen observational skills for discreetly noting experiences.
  • Ability to provide unbiased and honest feedback quickly.
  • Embark on a customer experience evaluation journey within the watch industry.
  • Assess customer service experiences and interactions based on assigned evaluations.
  • Share insights and feedback anonymously by completing online surveys.

Customer serviceAttention to detailAdaptabilityRelationship managementAnalytical thinking

Posted about 1 month ago
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