CXG

CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

101-250 employees
Founded 2006
Corporate Training
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions17

Workable workplace: remote; Workable locations: ChinaContractAI validationPosted
  • Develop, deploy, and maintain AI-powered applications and services.
  • Integrate and operationalize machine learning and generative AI models.
  • Monitor model performance, quality, and reliability in production.
  • Troubleshoot issues related to AI systems and model outputs.
  • Improve model performance through testing, evaluation, and optimization.
  • Contribute to the development of the AI Validation platform.
  • Evaluate AI-generated outputs for accuracy, consistency, and linguistic quality.
  • Design validation methodologies and evaluation metrics, and benchmark different AI models and approaches.
  • Analyze model failures and recommend improvements.
  • Collaborate with Data Scientists, Data Engineers, and business stakeholders; translate business requirements into scalable AI solutions and document technical solutions and best practices.
PythonSQLGit+2 more
Showing 1 of 17 positions

About CXG

CXG pioneers exceptional customer experiences for the world's most iconic premium and luxury brands. Since 2006, CXG has expanded to 12 offices across four continents, operating in 70 countries and serving over 200 luxury clients. They offer a comprehensive framework, integrating customer insights, consulting, measurement, and training to help brands meet and exceed discerning clientele expectations. Your work here directly shapes how leading fashion houses, high-end jewelers, and luxury automotive brands connect with their customers.

How We Work

CXG operates as a truly global, multicultural company, embracing diversity as a core strength that fuels innovation. They foster an inclusive environment where every voice and idea is valued and considered. Collaboration happens across 85+ countries, and remote working has always been integral to their communication channels. This allows for international mobility, where team members can explore opportunities across their extensive network.

Why Join Us

  • Influence brand strategies for leading luxury clients, making a tangible impact on global customer experiences.
  • Join a diverse, global team spanning 85+ countries, fostering a rich multicultural work environment.
  • Benefit from a strong remote work culture with continuous investment in technologies for seamless virtual collaboration.
  • Access opportunities for international mobility and professional growth within CXG's expansive network.

Benefits & Perks

  • Work From Home (for eligible roles)
  • Flexible working hours
  • Paid training opportunities for professional development

Tech Stack

serverwidgetsmobile

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