CXG

CXG is a customer experience consultancy firm that provides research, measurement, training, coaching, and consulting services.

101-250 employees
Founded 2006
Corporate Training
Private Company

Remote Work Available

This company offers remote work opportunities.

Open Positions18

Workable workplace: remote; Workable locations: France. United Arab EmiratesFull-TimeLuxury retailPosted
  • Define the thought leadership strategy and roadmap, including priority themes, audiences, formats and a publication calendar.
  • Research, interview internal experts, write and edit articles, perspectives and other thought leadership content.
  • Use market intelligence, proprietary data, internal expertise and client-facing insights to develop CXG’s point of view.
  • Coordinate content creation across Practices, Solutions and Regions, and work with Marketing on publication and distribution.
  • Track the reach, engagement and qualitative response to thought leadership and use findings to refine the roadmap.
  • Shape and host or contribute to CXG’s podcast, and develop content and key messages for events, conferences, panels and talks.
  • Monitor market, client and competitor developments and translate findings into implications for CXG’s priorities and client conversations.
  • Publish the weekly “This Week in Luxury” news brief and timely updates on significant developments.
  • Manage and develop the Market Intelligence team member, setting priorities and reviewing work.
Team management
Showing 1 of 18 positions

About CXG

CXG pioneers exceptional customer experiences for the world's most iconic premium and luxury brands. Since 2006, CXG has expanded to 12 offices across four continents, operating in 70 countries and serving over 200 luxury clients. They offer a comprehensive framework, integrating customer insights, consulting, measurement, and training to help brands meet and exceed discerning clientele expectations. Your work here directly shapes how leading fashion houses, high-end jewelers, and luxury automotive brands connect with their customers.

How We Work

CXG operates as a truly global, multicultural company, embracing diversity as a core strength that fuels innovation. They foster an inclusive environment where every voice and idea is valued and considered. Collaboration happens across 85+ countries, and remote working has always been integral to their communication channels. This allows for international mobility, where team members can explore opportunities across their extensive network.

Why Join Us

  • Influence brand strategies for leading luxury clients, making a tangible impact on global customer experiences.
  • Join a diverse, global team spanning 85+ countries, fostering a rich multicultural work environment.
  • Benefit from a strong remote work culture with continuous investment in technologies for seamless virtual collaboration.
  • Access opportunities for international mobility and professional growth within CXG's expansive network.

Benefits & Perks

  • Work From Home (for eligible roles)
  • Flexible working hours
  • Paid training opportunities for professional development

Tech Stack

serverwidgetsmobile

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