Account Manager, Enterprise
New
T
Transform9Healthtech AI
Remote (US)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- Data AnalysisAccount ManagementCRMCustomer Success
Requirements
- 3+ years in account management or customer success at a B2B SaaS company
- Comfort with data and building usage/ROI stories from platform metrics
- Strong executive-level communication
- Calm and structured under escalation
- Fluency with CRM and customer success tooling
- Experience serving healthcare providers (nice to have)
- Experience with land-and-expand account growth (nice to have)
Responsibilities
- Own renewals and expansion for a portfolio of 5–10 enterprise platform accounts
- Lead onboarding alongside implementation and drive fast time-to-value
- Run quarterly business reviews with practice leadership using their own metrics
- Monitor account health and intervene early on risk signals
- Identify expansion opportunities
- Channel structured client feedback to product
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