Transform9

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered

Private Company
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Open Positions7

Remote (US)Full-TimeHealthTechPosted
  • Write detailed, unambiguous product requirements and user stories for specialty-specific agent workflows
  • Embed with client practices to map front-office, back-office, and clinical-adjacent workflows firsthand
  • Stand up and run our first Customer Advisory Board
  • Prioritize the specialty workflow roadmap with the rest of the Product and Engineering teams
  • Define and track success metrics: containment rate, transfer rate, scheduling accuracy, patient satisfaction
  • Synthesize client feedback and clinical best practices into product decisions
Data AnalysisProduct ManagementStakeholder management+1 more
Showing 1 of 7 positions

About Transform9

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered. At Transform9, we believe the front door to healthcare should work as well as the care itself. Patients shouldn’t wait on hold, struggle to schedule, or feel lost navigating a practice. Providers shouldn’t be buried under phones, workflows, and staffing constraints. We’re building the infrastructure that connects patients and practices with clarity, consistency, and trust. Transform9 is a conversational agent platform that handles high-volume patient communication for physician practices. Our agents answer phones, schedule appointments, route calls, and resolve common requests—seamlessly integrating with practice systems and adapting to each clinic’s real-world workflows and preferences. The result is fewer missed calls, shorter wait times, and a better experience for both patients and staff. We partner with forward-thinking practices to replace fragile call flows with dependable, always-on access. Our platform is built to handle the complexity of healthcare operations while remaining flexible, transparent, and easy to deploy. Transform9 is growing quickly as practices look for better ways to scale access without sacrificing quality. We’re building a team that cares deeply about execution, ownership, and real-world impact—and we’re just getting started.

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