Transform9

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered

Private Company
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Open Positions5

Remote (US)Full-TimeHealthTechPosted
  • Design, build, and manage AWS infrastructure for a real-time, high-availability voice AI platform
  • Own CI/CD pipelines — build, test, deploy, and rollback automation across all environments
  • Define and implement infrastructure-as-code using Terraform, CDK, or equivalent
  • Monitor platform health, define SLOs/SLAs, and build alerting and observability tooling
  • Respond to and lead resolution of infrastructure-level incidents; drive post-mortems
  • Harden infrastructure for HIPAA compliance — encryption, access controls, audit logging, and network security
  • Partner with engineering teams to optimize system performance, cost, and scalability
  • Grow the SRE practice: runbooks, incident response playbooks, chaos engineering, and reliability reviews
AWSDockerKubernetes+5 more
Showing 1 of 5 positions

About Transform9

Our mission is to transform access to care by making every patient interaction fast, reliable, and human-centered. At Transform9, we believe the front door to healthcare should work as well as the care itself. Patients shouldn’t wait on hold, struggle to schedule, or feel lost navigating a practice. Providers shouldn’t be buried under phones, workflows, and staffing constraints. We’re building the infrastructure that connects patients and practices with clarity, consistency, and trust. Transform9 is a conversational agent platform that handles high-volume patient communication for physician practices. Our agents answer phones, schedule appointments, route calls, and resolve common requests—seamlessly integrating with practice systems and adapting to each clinic’s real-world workflows and preferences. The result is fewer missed calls, shorter wait times, and a better experience for both patients and staff. We partner with forward-thinking practices to replace fragile call flows with dependable, always-on access. Our platform is built to handle the complexity of healthcare operations while remaining flexible, transparent, and easy to deploy. Transform9 is growing quickly as practices look for better ways to scale access without sacrificing quality. We’re building a team that cares deeply about execution, ownership, and real-world impact—and we’re just getting started.

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