Key Account Manager
New
W
Whip AroundSupply Chain SaaS
United StatesFull-TimeSenior
Salary95,000 - 110,000 USD per year
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Job Details
- Experience
- 6+ years
- Required Skills
- Account Management
Requirements
- Bachelor's degree required.
- 6+ years enterprise SaaS / technology account management experience.
- Proven success managing and growing large strategic accounts.
- Experience with Supply Chain application software including Fleet Management SaaS solutions.
- Experience with subscription / recurring revenue models.
- Experience with complex stakeholder environments and contract negotiations.
- Experience with expansion pipeline development and management.
- Executive selling and advisory engagement skills.
- Strong communication, commercial acumen, and analytical mindset.
- Ability to articulate ROI and translate product usage into financial value.
Responsibilities
- Develop and maintain multi-year strategic account plans.
- Build account growth strategies aligned to customer business priorities.
- Identify whitespace opportunities and competitive threats.
- Partner with Customer Success Team to execute quarterly and annual account reviews.
- Generate expansion pipeline and lead expansion opportunities.
- Negotiate pricing, commercial terms, and contract structures.
- Build trust across operational, IT, business, and executive stakeholders.
- Serve as escalation point for critical customer issues.
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