Key Account Manager
New
A
AcquiaSoftware, Technology
Remote-United-StatesFull-TimeManager
Salary85,000 - 100,000 USD per year
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Job Details
- Experience
- 3-5 years
- Required Skills
- SalesforceJiraAccount ManagementRelationship management
Requirements
- 3-5 years working in a sales / account management role for a technology company
- Proven track record of sustaining & growing complex relationships
- Experience closing renewals and assisting with up sell / cross sell opportunities
- Experience procuring contracts with educational institutions and/or government
- Has owned & exceeded a renewals quota
- Has owned and exceeded ACV Upsell/Cross Sell Quota
- Renewal forecasting & analytical skills
- Detailed oriented and organized
- MS Office/G Suite knowledge
- Experience with SFDC, Gainsight, and Jira
Responsibilities
- Exceed quarterly renewal and upsell goals
- Maintain solid relationships with customers and ownership of customers’ success with Acquia platform services
- Guide customers through onboarding of products and services
- Maintain control of account direction and strategy
- Build relationships with strategic leadership level customer contacts
- Identify new opportunities and work to drive them to a close
- Coordinate with business users and procurement to ensure timely renewals
- Update and maintain Sales database as appropriate
- Proactively drive accounts with minimal oversight
- Strong collaboration with internal teams
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