Benefits Operations Specialist
New
R
RemoteHR Technology
Remote-EMEAFull-TimeMiddle
Salary35,250 - 79,300 USD per year
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Job Details
- Languages
- English
- Required Skills
- Customer serviceData entryZendeskNotion
Requirements
- Experience in HR Operations Employee Benefits ideally in the context of delivering PEO services
- Obsessed to provide an excellent customer service experience
- Strong organizational and time management skills
- Strong verbal, written, and interpersonal skills to interact internally and externally at all levels
- Ability to work in a fast-paced environment and multi-task effectively across various tech tools
- Writes and speaks fluent English
Responsibilities
- Provide delightful support to Employees and Clients re: Benefits in multiple areas
- Process and solve tickets and escalations in Zendesk/e-mail
- Execute with care and precision data related tasks
- Help define/detail and execute on Standard Operating Procedures
- Work closely and effectively within the Benefits team and with other Remote departments
- Maintain the operations process documents and find automation possibilities
- Constantly research and systematically distill written knowledge in Notion
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