- Vetting prospective tutor profiles and availability against student requirements and geographical restrictions.
- Conducting proactive tutor outreach to confirm program alignment and secure formal attestations.
- Facilitating communication between tutors and client families to finalize matches and schedule sessions.
- Managing end-to-end data accuracy across Oases, Close CRM, and internal tracking sheets.
- Overseeing the systemic setup of recurring tutoring calendars and monitoring session compliance.
- Executing course-corrections for reassignments, substitute coverage, or extra assistance requests.
- Documenting resignations and coordinating with HR/Payroll to ensure session closure.