Sr Renewals Specialist
New
N
NetDocumentsSoftware Technology
Remote - USFull-TimeSenior
Salary80,000 - 90,000 USD per year OTE
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Job Details
- Experience
- At least 8 years
- Required Skills
- Account ManagementCRMCustomer SuccessSaaS
Requirements
- Associate degree or Bachelor degree preferred (Business/Marketing/Finance)
- Minimum 8 years of directly related experience in software, B2B enterprise account management, customer success, or sales
- Experience managing a large B2B renewal portfolio
- Proficiency in CRM tools
- Strong attention to detail with B2B SaaS contracts
- Advanced multi-tasking and problem-solving skills
- Excellent written and verbal communication skills
- Ability to work autonomously and as a team player
Responsibilities
- Protect and grow recurring subscription revenue
- Ensure accurate and timely renewals
- Meet and exceed renewal quotas
- Apply accurate forecasting protocols
- Use CRM to manage quotes, pricing, and upsell/cross-sell
- Build long-term customer relationships
- Educate customers on products and contract terms
- Partner with and lead other departments to achieve outcomes
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