NetDocuments

NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time.

251-500 employees
Founded 1999
Cloud Data Services
Private Company

Hybrid Work Model

This company offers a hybrid work model combining remote and office work.

Open Positions16

Location: AustraliaFull-TimeLegal TechnologyPosted
  • Lead and develop the Legal Innovation Partner team, setting performance expectations, career development frameworks, and a culture of client-first excellence.
  • Own a portfolio of strategic client relationships at the Sr. Director level, personally driving renewal, expansion, and executive-level engagement with firm leadership, CIOs, and innovation partners.
  • Define and continuously refine the firm's AI transformation engagement model in partnership with Product, Engineering, and Marketing.
  • Collaborate with the VP of Customer Success, Sales, and Revenue Operations to forecast and manage the renewal pipeline, identify expansion opportunities, and escalate at-risk accounts proactively.
  • Represent NetDocuments at industry conferences, client advisory boards, and legal technology forums as a thought leader in legal AI adoption and firm innovation strategy.
  • Hire, coach, and retain top Legal Innovation Partner talent with credibility to engage with law firm management and C-suite leaders.
  • Define and monitor success metrics for the LIP team, including NRR, renewal rate, adoption scores, and client satisfaction.
Customer Success
Showing 1 of 16 positions

About NetDocuments

NetDocuments pioneers trusted cloud-based content management and productivity for legal professionals worldwide. With over 7,000 customers, including many Am Law 100 firms, NetDocuments empowers businesses of all sizes to securely create, manage, and collaborate on documents and email from anywhere, anytime. Their platform is purpose-built to address the complex needs of the legal industry, driving efficiency and enhancing client service through intelligent document management, AI-powered tools, and seamless integrations.

How We Work

NetDocuments is a hybrid, remote-friendly workplace, offering flexibility for team members across the US. We foster an inclusive and diverse environment where passionate hard work is celebrated. Employees are encouraged to openly contribute creative ideas and innovation, backed by supportive peers and leadership. Our culture emphasizes continuous learning, recognizing every interaction matters, and striving to win together as a unified team. This commitment has led to multiple recognitions as a Top Workplace for remote work, employee appreciation, and work-life flexibility.

Engineering at NetDocuments

Engineers at NetDocuments solve complex problems at the intersection of enterprise software, cloud infrastructure, and artificial intelligence. You will build highly scalable, event-driven platforms that power mission-critical solutions for a global customer base. We leverage a robust tech stack including C#/.NET, various AWS services (RDS/PostgreSQL, DynamoDB, DocumentDB, Aurora), Kafka, and advanced OCR technologies like Tesseract and Apryse. Our teams focus on designing resilient systems, optimizing performance at scale, and integrating cutting-edge AI to transform legal workflows. You will contribute to core architectural decisions and drive innovation in secure document and content management.

Why Join Us

  • Shape the future of legal tech with AI-powered solutions transforming how professionals work.
  • Contribute to a platform trusted by over 7,000 customers, including leading law firms.
  • Thrive in a hybrid, remote-friendly environment recognized multiple times as a Top Workplace.
  • Benefit from comprehensive perks like 90% healthcare coverage, 401K match, and flexible PTO.
  • Access continuous learning and career growth opportunities with dedicated LinkedIn Learning time.

Benefits & Perks

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 10 paid holidays
  • Monthly contributions for life activities & wellness
  • Access to LinkedIn Learning with monthly dedicated time to explore

Tech Stack

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