Inside Sales & Training Associate
C
CEFALY TechnologyMedical Devices
Remote from Within CAFull-TimeMiddle
Salary$90k - $110k / year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Experience
- 1–3 years
- Required Skills
- SalesforceMicrosoft OfficeAccount ManagementTrainingLead Generation
Requirements
- Bachelor’s degree or equivalent experience in a medical, life sciences, or related healthcare field.
- Medical or clinical background including experience in medical device, pharmaceuticals, or healthcare sales.
- 1–3 years of inside sales experience in a medical, biotechnology, or technology field.
- Proven understanding of clinical environments and medical terminology.
- Excellent communication skills in written and spoken English.
- Proficiency with Microsoft Excel, Word, and Outlook.
- Experience using a CRM system; Salesforce preferred.
- Strong business acumen and sound professional judgment.
- Solid organizational and time-management skills.
- Ability to navigate remote customer environments and facility endpoints.
Responsibilities
- Serve as the main interface for institutional customers through phone, email, and video conferencing.
- Act as the primary customer contact for assigned accounts.
- Conduct customer discovery and coordinate follow-up training with Regional Trainers.
- Travel on-site to provide high-quality training to healthcare providers.
- Schedule and follow up on Regional Trainer in-service meetings.
- Process and track customer orders accurately.
- Work collaboratively with Customer Service to resolve questions and complaints.
- Convert prospects into active customers.
- Represent CEFALY Technology at trade shows and medical conferences.
- Generate new leads and maintain accurate contact information in Salesforce.
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