Charlie Health

👥 501-1000💰 $850,000 Seed almost 5 years agoMental Health Care💼 Private Company

Charlie Health is a virtual mental healthcare company specializing in high-acuity treatment for teens and young adults. They offer evidence-based Intensive Outpatient Programs combining group therapy, individual therapy, and family therapy.

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Jobs at this company:

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🔥 Lead/Manager, Recruiting

Posted 12 days ago

📍 United States

🧭 Full-Time

💸 120000.0 - 180000.0 USD per year

🔍 Mental Healthcare

🔧 Requirements

6+ years of experience in recruiting, with 3+ years of management experience
Prior experience working in high-growth startups
Experience managing recruiters in high volume roles
Proven track record of building and leading high-performing recruiting teams
Strong data-driven expertise and experience using data to drive recruiting decisions and outcomes
Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
Passionate about creating exceptional candidate experiences and committed to diversity, equity, and inclusion in all recruiting efforts

💡 Responsibilities

Build, lead, and develop a team of recruiters and coordinators, fostering a culture of excellence that delivers exceptional candidate experiences
Partner with hiring managers to understand their hiring needs and develop a comprehensive recruiting strategy that supports our growth goals while ensuring alignment with our values and culture
Own people management and development, providing mentorship, guidance, and performance feedback to maximize the potential of your team

LeadershipProject ManagementBusiness DevelopmentData AnalysisPeople ManagementHR ManagementCommunication SkillsAnalytical SkillsCollaborationMentoringExcellent communication skillsRecruitmentData visualizationTeam managementStakeholder managementStrategic thinking

Posted 12 days ago

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🔥 Care Coach Lead

Posted 12 days ago

🔍 Mental Health

🔧 Requirements

Minimum 2 years working experience
Available evenings (until 9p MST) and Saturdays
Prior management experience preferred
Clinical background or licensure a plus

💡 Responsibilities

Lead, train, and support a team of care coaches in their daily responsibilities.
Foster a positive and collaborative team culture that emphasizes open communication, respect, and mutual support.
Ensure care coaches are meeting performance metrics and delivering high-quality, client-centered care.
Conduct regular team meetings and 1:1s to provide ongoing feedback and support.
Support the continuous improvement of programs by reviewing care coach performance, client outcomes, and feedback to identify areas for growth.
Assist in the onboarding and ongoing training of new care coaches.

Posted 12 days ago

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🔥 Lead/Manager, Clinical Compliance

Posted about 1 month ago

📍 United States

💸 74000.0 - 105000.0 USD per year

🔍 Healthcare

🔧 Requirements

Three (3) years of management experience of 3+ direct reports is required.
Three (3) years of HR experience in a healthcare setting is preferred.
PHR or SPHR Certification is preferred.
TJC or CARF accreditation experience preferred.
Experience overseeing a multi-state HR compliance function is preferred.
Ability to direct team workflow to meet deadlines
Ability to supervise and motivate a team, including goal setting, team development, and problem resolution.
Excellent verbal and written communication.
Detail-oriented.
Outside the box thinker; excellent at problem solving
Ability to maintain consistent contact with healthcare providers, insurance companies, and state boards to ensure that expectations are clear, and requirements are completed in a timely manner.
Microsoft Office proficiency.
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style.
Ability to energize, communicate, and build rapport at all levels within an organization.
Strong project management skills, with a demonstrable ability to corral and manage details in a fast-paced, fluid environment.
Experience advising, presenting to, and persuading senior corporate personnel.

💡 Responsibilities

Plan, organize, and manage a comprehensive Human Resources (HR) Compliance program.
Lead and manage the team responsible for generating and maintaining the personnel file for each staff member, with a focus on client care staff files.
Liaise with Recruiting, Credentialing, Clinical Onboarding, Leadership and HR Operations to assure a seamless process in assembling and maintaining a complete file.
Assure that all regulatory requirements are met including:
Supervise periodic audits of employee file data for timeliness and completeness.
Ensure that department productivity data is accurate and available to leadership.
Liaise with clinical leadership regarding higher level issues to assure that both individual and systemic issues are addressed.
Serve as the system-wide expert on all applicable personnel file requirements, including The Joint Commission and Federal / State laws.
Provide HR Compliance related education and training to staff and others as needed.
Develop and implement policies and protocols related to HR Compliance and ensure that the organization and staff are in accordance with organizational and industry standards.
Provides input to strategic decisions that affect the department’s functional area of responsibility.
Maintain a system of strict confidentiality for management of sensitive employee and contractor information.
Resolve escalated issues promptly and with diplomacy and discretion.
Liaise with department vendors including background check and occupational health organizations.
Cultivate positive interpersonal relationships with clinical and administrative leadership as well as external partners.

Project ManagementData AnalysisPeople ManagementHR ManagementCommunication SkillsProblem SolvingMicrosoft OfficeOrganizational skillsWritten communicationComplianceMicrosoft Office SuiteInterpersonal skillsRelationship buildingReportingTrainingTeam management

Posted about 1 month ago

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🔥 Clinical Admissions Therapist (Massachusetts)

Posted about 1 month ago

📍 United States

💸 60000.0 - 70000.0 USD per year

🔍 Mental Health

🔧 Requirements

Experience working with teens and young adults preferred
Experience completing behavioral health assessments and admissions preferred
Independent licensure in a mental health field required
Must be independently licensed in Massachusetts
Work authorized in the United States and native or bilingual English proficiency
Strong communication and interpersonal skills
Access to reliable technology resources to deliver uninterrupted, confidential, and compliant telehealth services
Ability to thrive in fast-paced environment while maintaining high attention to detail and quality of care

💡 Responsibilities

Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
Present programming information in a thorough and supportive manner to help clients gain access to care
Complete virtual biopsychosocial assessments for adolescents and young adults with various mental health concerns
Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
Construct provisional mental health diagnoses utilizing DSM-V criteria
Document client information in accordance with regulatory standards using electronic medical record
Assign treatment team members and group schedules while informing staff of new admissions
Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake
Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission

Communication SkillsAgile methodologiesWritten communicationInterpersonal skillsActive listeningClient relationship managementRelationship management

Posted about 1 month ago

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🔥 Senior DevOps Engineer

Posted about 1 month ago

📍 United States

🧭 Full-Time

💸 150000.0 - 200000.0 USD per year

🔍 Software Development

🔧 Requirements

4+ years of experience in a DevOps, Platform, SRE, or Cloud Engineering role.
3+ years of expertise with AWS services (ECS Fargate, Lambda, S3, Aurora, SQS, Eventbridge, EC2, ECR, etc.).
Strong proficiency in Terraform/OpenTofu for infrastructure as code.
Solid experience with Linux system administration, networking, and security best practices.
Proficiency with tools like Bash, Python, or Golang.
Experience with CI/CD tools like GitHub Actions, GitLab CI, or Jenkins.
Strong understanding of containerization (Docker) and orchestration tools.
Experience with observability, monitoring, and logging tools such as Datadog, Honeycomb, Prometheus, Grafana, Loki, Sumologic, and OpsGenie.
Proven track record of breaking down large problems and delivering incremental value to meet deadlines while providing options for long-term improvements.
Passion for automation, scalability, and building secure, cost-effective, self-healing systems.
Experience in handling security incidents, system outages, and performance degradations, including root cause analysis and post-mortem documentation.
Hands-on experience participating in an on-call rotation, responding to and resolving critical infrastructure and application issues promptly.
Strong communication and problem-solving skills and ability to work in a fast-paced startup environment.

💡 Responsibilities

Architect, build, and maintain AWS cloud infrastructure using Terragrunt and OpenTofu (Terraform).
Develop and optimize CI/CD pipelines in GitHub Actions to streamline deployments and improve developer productivity.
Automate infrastructure provisioning, monitoring, and scaling using tools like Bash, Golang, and Python.
Implement security best practices across infrastructure and pipelines, including IAM, networking, and HIPAA compliance controls.
Work alongside product engineering teams to deliver services that require new foundational platform capabilities.
Drive reliability, scalability, observability, security, and cost-efficiency improvements across our deployed services.
Provide options around key initiatives and break down work into visible and achievable milestones, delivering incremental value.
Mentor and train other engineers throughout the organization and seek to continually improve architecture and processes
Improve developer velocity and happiness by identifying and abstracting common functionality and listening to feedback from the rest of engineering.
Participate in on-call rotations to ensure system availability and timely incident resolution.

AWSDockerPythonBashKubernetesGrafanaPrometheusCI/CDLinuxDevOpsTerraformMicroservicesNetworkingScripting

Posted about 1 month ago

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🔥 Clinical Onboarding Specialist

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 44000.0 - 58000.0 USD per year

🔍 Mental Healthcare

🔧 Requirements

Bachelor’s Degree required
2 years of HR onboarding administration or training experience required
HR experience in a clinical setting is highly desirable
Excellent verbal and written communication skills
Ability to maintain strict confidentiality
Detail-oriented
Outside the box thinker; excellent at problem solving
Familiarity with and willingness to use cloud-based communication software - Google Suite, Slack, Zoom, Dropbox
Strong interpersonal, relationship-building and listening skills, with a natural, consultative style
Ability to energize, communicate, and build rapport at all levels within an organization
Work authorized in the United States and native or bilingual English proficiency

💡 Responsibilities

Manages new hire onboarding from preboarding through client-facing care.
Support Clinical training efforts, learning the intricacies of your defined Onboarding Cohorts’ roles and responsibilities so you can assist as they come up to speed.
Assists new hires with completing all necessary steps required to complete Charlie Health’s rigorous Clinical onboarding process, stepping in to provide additional direct training and support directly as needed.
Maintains regular contact with new hires via all available channels, including email, phone, and text.
Assures that onboarding materials are up to date, relevant, and impactful.
Works seamlessly with recruiting, onboarding, leadership, regulatory, and HR operations departments to keep them apprised of new hire progress and performance.
Conducts periodic audits of employee file data for timeliness and completeness.
Maintains strict confidentiality when managing sensitive employee and contractor information.
Escalates issues promptly and with diplomacy and discretion.
Cultivates positive interpersonal relationships with clinical and administrative leadership as well as external partners.
Other duties as assigned.

HR ManagementCommunication SkillsProblem SolvingAttention to detailOrganizational skillsWritten communicationInterpersonal skillsRelationship buildingTrainingActive listening

Posted about 2 months ago

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🔥 Release of Information Specialist

Posted about 2 months ago

📍 United States

💸 44000.0 - 60000.0 USD per year

🔍 Behavioral Health

🔧 Requirements

Associates Degree required or equivalent in release of information experience.
1 year experience in a behavioral health medical records department, or related fields.
Experience in a healthcare setting is highly desirable.
Experienced use of email, phones, fax, copiers, MS office, and other business applications.
Ability to prioritize multiple tasks and respond to requests in a fast-paced environment.
Ability to maintain strict confidentiality.
Extreme attention to detail as it relates to accurate information for medical records.
Professional verbal and written communication skills in the English language.
Work authorized in the United States and native or bilingual English proficiency
Familiarity with and willingness to use cloud-based communication software—Google Suite, Slack, Zoom, Dropbox, Salesforce–in addition to EMR and survey software on a daily basis.

💡 Responsibilities

Maintains confidentiality and security with all protected information.
Receives and processes requests for patient health information in accordance with company, state, and federal guidelines.
Ensures seamless and secure access of protected health information.
Establishes proficiency in Health Information Management (HIM) electronic document management (EDM) systems.
Answers calls to the medical records department and responds to voice messages.
Retrieves electronic communication, faxes, opening postal mail, and data entry.
Responds to internal requests via email, slack, or any other communication platform.
Documents inquiries in the requests for information log and track steps of the process through completion.
Determines validity from documentation provided on authorizations, subpoenas, depositions, affidavits, power attorney directives, short term disability insurance, workers compensation, health care providers, disability determination services, state protective services, regulatory oversight agencies and any other sources.
Sends invalid request notifications as needed.
Retrieves correct patient information from the electronic medical record (EMR) and other record sources.
Verifies correct patient information and dates of services on all documents before releasing.
Provides records in the requested format.
Acts in an informative role within the organization regarding general release of information questions and assists with developmental training.
Documents accounting of disclosures not requiring patient authorization.
Scans or uploads documents and correspondence in EMR.
Communicates feedback, new ideas, fluctuating volumes, difficulties, or concerns to the HIM Director.
Participates in teams to advance operations, initiatives, and performance improvement.
Assists with other administrative duties or responsibilities as evident or required.

Communication SkillsCustomer serviceMicrosoft OfficeAttention to detailWritten communicationComplianceData entryData management

Posted about 2 months ago

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🔥 Clinical Supervisor (Northwest)

Posted about 2 months ago

📍 United States

💸 75000.0 - 115000.0 USD per year

🔍 Mental Health

🔧 Requirements

Must be an independently licensed mental health counselor
Work authorized in the United States and native or bilingual English proficiency
Experience with youth and young adults
Leadership experience in clinical setting (inpatient, outpatient, IOP, PHP)
Familiarity with and willingness to use cloud-based communication software—Gmail, Slack, Zoom, Dropbox–in addition to EMR and survey software on a daily basis

💡 Responsibilities

Assist the Clinical Director to develop and implement an engaging clinical schedule, including the development of curriculum
Ensure that clinical services are delivered in accordance with recognized best practices
Crisis management throughout all intensive outpatient program delivery/on-call responsibilities throughout nights/weekends
Maintain a caseload and facilitate weekly group therapy (15 hours minimum)
Well versed in a variety of modalities and feel confident integrating them into your treatment approach (DBT, CBT, EMDR, MI certification is a plus)
Communicate clearly and professionally with clients, staff, families, agencies, and referents
Ensure compliance to regulations set forth by The Joint Commission and perform ongoing quality assurance
Monitor treatment documentation to ensure all notes are included and meets agency and professional standards per DHCS and The Joint Commission standards
Provide clinical supervision in accordance with regulatory requirements and accreditation standards
Maintain and model professional ethics, including appropriate boundaries and confidentiality
Assist with the development of relationships with key referral sources, participate in networking

LeadershipProject ManagementPeople ManagementCommunication SkillsAnalytical SkillsMentoringOrganizational skillsTime ManagementWritten communicationComplianceInterpersonal skillsRelationship buildingProblem-solving skillsFluency in EnglishTrainingActive listeningClient relationship managementTeam management

Posted about 2 months ago

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🔥 Salesforce Administrator

Posted 3 months ago

📍 United States

🧭 Full-Time

💸 100000.0 - 140000.0 USD per year

🔍 Mental health services

🔧 Requirements

2-5 years of relevant work experience.
Certified Salesforce Administrator.
Genuine passion for healthcare services.
Highly analytical and able to make data-driven recommendations.
Exceptional communication and interpersonal skills.
Resourceful with problem-solving abilities.
Meticulous attention to detail.
Knowledge of triggers/Apex code is a plus.
Additional Salesforce certifications are a plus.

💡 Responsibilities

Assess team needs and pain points to provide long-term solutions.
Manage user and license management including setup, roles, and permissions.
Perform daily administration tasks including customization of Salesforce.
Manage integrated applications and third-party suppliers.
Utilize automation processes to enhance user efficiency.
Document Salesforce customization and processes.

Data AnalysisSalesforceDocumentationReporting

Posted 3 months ago

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🔥 Licensed Mental Health Therapist (Minnesota)

Posted 3 months ago

📍 USA

🧭 Contract

💸 53000.0 - 75000.0 USD per year

🔍 Mental health

🔧 Requirements

Licensed mental health or substance use counselor (all disciplines are welcome to apply).
Masters degree in mental health or related field.
Experience with youth and young adults preferred.
Availability between 20 and 40 hours per week depending on part time or full time.
Familiarity with cloud-based communication software and EMR systems.

💡 Responsibilities

Provide Telehealth services as a Licensed Mental Health Therapist/Counselor.
Facilitate group sessions (max 8 clients) and conduct individual and/or family therapy.
Work collaboratively with a team and participate in case discussions.
Maintain a full caseload of motivated clients and ensure consistent scheduling.
Utilize various therapeutic modalities to support clients in their healing process.

Posted 3 months ago

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