Demonstrate personable and competent communication skills to develop rapport with clients and referral sources
Present programming information in a thorough and supportive manner to help clients gain access to care
Complete virtual biopsychosocial assessments for a wide range of ages, including children, teens, young adults, and adults with various mental health concerns
Determine appropriateness and fit for virtual intensive outpatient program (IOP) level of care
Construct provisional mental health diagnoses utilizing DSM-V criteria
Document client information in accordance with regulatory standards using electronic medical record
Assign treatment team members and group schedules while informing staff of new admissions
Interface with Admissions, Verification of Benefits, Utilization Review, and Clinical teams in facilitating intake
Collaborate with referral sources: hospitals, treatment centers, psychiatrists, therapists, and other behavioral health providers upon admission
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About Charlie Health
Charlie Health pioneers virtual mental health treatment for high-acuity teens, young adults, and families, addressing critical gaps in care. You'll join a team that delivers personalized, evidence-based Intensive Outpatient Programs (IOPs) designed to provide more support than weekly therapy but less than inpatient care. The company focuses on holistic healing, combining individual, group, and family therapy with specialized programs for diverse needs, including substance use, eating disorders, and neurodivergence. Since its founding in 2020, Charlie Health has grown rapidly to over 500 employees, expanding access to vital care across the United States.
How We Work
You will be part of a mission-driven team dedicated to expanding access to life-saving behavioral healthcare. The company fosters a supportive and inclusive virtual environment, even as it has grown significantly. While roles are remote, there's an emphasis on connection and collaboration, with regular supervision and opportunities for team interaction. Many employees appreciate the flexibility in scheduling, which enables a better work-life balance.
Why Join Us
Drive lasting change by expanding access to critical mental healthcare for young people and families.
Work in a fully remote environment with flexible scheduling options to support work-life balance.
Contribute to a company that prioritizes client outcomes, with 80% reporting reduced suicidal ideation and over 90% improving anxiety and depression symptoms.
Join a rapidly growing organization (500-1000 employees) that is redefining behavioral health treatment.
Benefits & Perks
Comprehensive benefits for full-time, exempt employees.
The company covers the cost of required state background checks, including fingerprint-based checks.
Flexible scheduling.
Opportunities for professional growth and learning, including free CEUs and paid training for some roles.