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WelbeHealth

đź‘Ą 501-1000đź’° $30,000,000 Series C over 5 years agoHospitalHealth CareHealth Diagnosticsđź’Ľ Private Company
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WelbeHealth delivers comprehensive medical and social care to frail seniors through the PACE (Program of All-Inclusive Care for the Elderly) model. We empower our participants to live longer, healthier, and more independently. Operating in California and expanding rapidly, we're making a significant impact on senior care by integrating medical and social support services. Our unique value proposition combines innovative technology with a compassionate, person-centered approach. Our technology stack utilizes a blend of cloud services (Amazon, Cloudflare), robust security measures (DNSSEC, HSTS), and mapping tools (Google Maps). We prioritize data security and privacy, employing best practices in network, application, and cloud security. Our engineering culture values innovation, collaboration, and a commitment to our shared mission. We encourage a diverse and inclusive work environment where everyone feels valued and supported. WelbeHealth is driven by a mission to unlock the full potential of our most vulnerable seniors with empathy and love. Our core values of shared intention, pioneering spirit, and courage to love guide our daily work. We offer a fully remote work environment with opportunities for career growth and advancement, alongside competitive benefits including health coverage on day one, paid parental leave, and a 401k match. Backed by leading venture capital firms, WelbeHealth is experiencing significant growth and is expanding its services across California. We're a team of 501-1000 dedicated individuals passionate about improving the lives of seniors. Join us in making a difference.

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Jobs at this company:

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🔥 Licensed Mental Health Clinician
Posted 8 days ago

🧭 Full-Time

đź’¸ 99309.0 - 131088.0 USD per year

🔍 Healthcare

  • Master’s Degree in Behavioral Health (MSW) or Doctorate in Psychology (PhD) ore equivalent
  • Licensed by CA Board of Behavioral Sciences as an LCSW, LMFC or equivalent
  • Preferred 5 years of behavioral health experience conducting therapy, completing behavioral health assessments, and managing care planning needs
  • Preferred 2 years of experience with a frail or elderly population
  • Work in an integrated care environment and collaborate with primary care providers, psychiatric nurse practitioners, and social workers under the collaborative care model
  • Deliver and document behavioral health interventions as agreed upon in the participants’ care plans including but not limited to symptom management, counseling, crisis intervention, arranging necessary resources and services, assisting with care transitions, providing individual and group counseling and care management
  • Facilitate individual and group therapies in various forms as appropriate such as art and music therapy, psychosocial drama, counseling, and discussion that restore or expand participants’ social roles
  • Provide training on behavioral health symptoms and interventions to WelbeHealth staff
Posted 8 days ago
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🔥 Call Center Representative Inside Sales
Posted 9 days ago

đź“Ť CA, USA

đź’¸ 55939.0 - 73840.0 USD per year

🔍 Healthcare

  • Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred
  • Experience using CRM systems (Salesforce or other similar CRM system)
  • Medicare Advantage or PACE experience preferred
  • Medi-Cal knowledge preferred
  • Display great patience, empathy, and show “courage to love” on every call; build strong relationships with prospective participants, caregivers and independent outreach associates who may need assistance with participant enrollment
  • Support inbound campaigns, answer questions, and find underlining needs of prospective participants, educating them about PACE services and benefits to expand our mission to help more seniors in the communities we serve
  • Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (*not cold calls*)
  • Effectively manage leads that require follow-up calls
  • Maintain the highest level of service on all calls, both inbound and outbound

SalesforceCommunication SkillsCustomer serviceRESTful APIsWritten communicationInterpersonal skillsRelationship buildingVerbal communicationSales experienceLead GenerationCRMCustomer support

Posted 9 days ago
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🔥 Lead Data Analyst
Posted 10 days ago

đź“Ť USA

đź’¸ 129969.0 - 158617.0 USD per year

🔍 Healthcare

  • Minimum five years’ of relevant work experience in data and analytics.
  • Minimum three years’ of experience in the healthcare industry, with exposure to provider and/or payer operations.
  • Minimum three years’ of experience working with claims data and provider network data.
  • Minimum five years’ of experience and advanced proficiency in SQL, Excel, and Power BI (or another data visualization tool).
  • Hands-on experience with analysis design problems and varied healthcare datasets and domains (e.g., enrollment, benefits, claims, clinical, risk, healthcare financials etc.)
  • Collaborate with business stakeholders in helping identify which metrics are the most useful to track, how should they be defined, and how can they be improved.
  • Provide ideas backed by analysis on how to improve status quo and finding new solutions and levers to improve business and clinical efficacy.
  • Build relationships and trust with business partners.
  • Use data, information, analysis and modeling to find ways to improve key metrics, optimize operations and clinical efficacy.
  • Partner closely with the Business Information Management function in designing business-facing semantic layers (data marts) and foundational information structures that’ll feed into analytics.
  • Serve as a subject matter expert for business rules and logic (clinical and non-clinical) to convert information into operational and clinical metrics and KPIs.
  • Partner with the Business Information Management team in the design and development of a single source of truth repository for the company’s clinical and operational data.
  • Communicate effectively to business users, stakeholders and leaders on how business and clinical logic is applied to information points to arrive at key KPIs and metrics, why we’re measuring what we’re measuring, and how operational activities interlink to KPIs, OKRs etc.
  • Help with the build-out and maintenance of an enterprise KPI catalog and dictionary.
  • Actively participate in KPI/metrics governance.
  • Work with influence, without ego and exhibit a collaborative spirit, with an unyielding motivation to do what’s best for the organization.
  • Complete all required documentation in a timely and accurate manner.
  • Protect privacy and maintain confidentiality of all company procedures and information about team members, participants, and families.
  • Follow WelbeHealth policies and procedures and participate in any required Quality Improvement activities, staff training and meetings.

SQLBusiness IntelligenceData AnalysisData MiningETLAnalytical SkillsReportingData visualizationFinancial analysisData modelingData analytics

Posted 10 days ago
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🔥 Bilingual Chinese/English Welbe Advocate II
Posted about 1 month ago

đź’¸ 21.07 - 27.81 USD per hour

🔍 Healthcare

  • High School Diploma or Equivalency required
  • Minimum of one (1) year of experience working in a call center environment where a service/support role was primarily performed
  • Must be flexible with work hours
  • Excellent organizational and communication experience
  • Answer incoming phone calls, emails, and contacts as requests come in, and appropriately screen, transfer, resolve and dispose of calls expeditiously while adhering to all process and documentation standards
  • Review, process, schedule and authorize orders according to department protocols
  • Ensure that appropriate and timely documentation of all updates, encounters, and communication is documented in source systems as outlined by department protocols
  • Effectively coordinate the scheduling of participants’ appointments, including trouble-shooting conflicts or urgent needs, communicating with all stakeholders (staff, family, providers, etc.), and meeting appointment turn-around times as outlined in WelbeHealth Appointment Scheduling Protocol
  • Provide eligibility status and benefit information for participants
  • Address both participant and provider inquiries (Including authorization status and requirements) and if unable to resolve, escalate as appropriate
Posted about 1 month ago
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