Call Center Representative Inside Sales

Posted 9 days agoViewed

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💎 Seniority level: Junior, 1+ years

📍 Location: CA, USA

💸 Salary: 55939.0 - 73840.0 USD per year

🔍 Industry: Healthcare

🏢 Company: WelbeHealth👥 501-1000💰 $30,000,000 Series C over 5 years agoHospital Health Care Health Diagnostics

🗣️ Languages: English

⏳ Experience: 1+ years

🪄 Skills: SalesforceCommunication SkillsCustomer serviceRESTful APIsWritten communicationInterpersonal skillsRelationship buildingVerbal communicationSales experienceLead GenerationCRMCustomer support

Requirements:

Minimum of one (1) year of experience in tele sales, customer services sales, Medicare or PACE sales experience preferred
Experience using CRM systems (Salesforce or other similar CRM system)
Medicare Advantage or PACE experience preferred
Medi-Cal knowledge preferred

Responsibilities:

Display great patience, empathy, and show “courage to love” on every call; build strong relationships with prospective participants, caregivers and independent outreach associates who may need assistance with participant enrollment
Support inbound campaigns, answer questions, and find underlining needs of prospective participants, educating them about PACE services and benefits to expand our mission to help more seniors in the communities we serve
Make outbound calls to prospective participants that have indicated an interest in learning more about WelbeHealth PACE (*not cold calls*)
Effectively manage leads that require follow-up calls
Maintain the highest level of service on all calls, both inbound and outbound

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