Senior Client Success Manager
New
C
Cylinder HealthDigital Health
Ability to travel 20% within the U.S.Full-TimeSenior
Salary137,000 - 152,000 USD per year
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementData AnalysisSalesforceMicrosoft ExcelAccount ManagementGoogle Workspace
Requirements
- 6+ years of hands-on experience with self-insured employers, payers, or TPAs.
- 6+ years of client relationship or account management experience with national payers or Fortune 500 employers.
- Proven ability to hit sales goals and quotas.
- Strong analytical capabilities and process improvement skills.
- Proficiency with Salesforce, Excel, ClickUp, and Google Suite.
- Demonstrated expertise in strategic planning and project delivery.
- Bachelor's degree preferred or equivalent experience.
- Ability to travel 20% within the U.S.
Responsibilities
- Provide account management throughout the project and contract lifecycle.
- Cultivate relationships with client decision-makers.
- Drive annual revenue retention and growth via account plans.
- Leverage data insights to inform and adapt account strategies.
- Communicate ROI and clinical metrics to clients.
- Lead marketing campaigns to boost member enrollment and engagement.
- Collaborate with internal marketing teams on client-specific materials.
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