- Own the client internally and ensure every service provided is aligned with our Partnership goals
- Having a broader approach to the role, not just focusing on PPC, but considering all the services provided to our clients
- Own 100% of client communication. Managing clients’ expectations clearly and properly. Client response time is expected to be within 1 hour during mandatory working hours
- Create, launch and manage Amazon PPC ads campaigns to meet clients’ goals
- Closely monitoring PPC spending and budget to maximize profitability
- Perform keyword research on new products to be launched, and update existing products to stay on top of trends
- Monitor competitors and Amazon trends to make sure we are offering the best approach to our clients
- Analyze past performance of our brands to ensure we meet expectations, as well as detecting performance issues in advance
- Analyze, interpret, and create action plans for daily, weekly and monthly analytics reporting focusing on Main KPIs aligned with our clients’ goals
- Working in Bulk Sheets to improve optimization. Understanding different reports to deploy new growth strategies and reports
- Collaborating with Customer Success Managers, Data Analysts, Brand Managers and PPC Managers, while owning the account strategies and meeting expectations
- Providing top quality services (5/5) to meet high standards in customer satisfaction