Partner with Account Managers to build accurate, production-ready, and client-facing estimates.
Communicate directly with vendors and suppliers to verify pricing, confirm inventory availability, and validate production timelines.
Negotiate pricing when applicable to protect and maintain healthy project margins.
Ensure all estimate details align with client requirements, packaging needs, shipping specifications, and feasibility constraints.
Identify and include all necessary line items such as special packaging, rush charges, less-than-minimum fees, and additional handling costs.
Create shipments and generate accurate shipping rates and tax calculations based on project specifications.
Proactively follow up after estimates are shared to clarify questions, adjust details, and ensure client-facing teams are supported.
Identify potential risks or discrepancies early and resolve them before they impact production, cost, or client experience.
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About Brilliant
Brilliant transforms corporate gifting into a strategic advantage, helping companies build loyalty and drive engagement through thoughtful, personalized experiences. You'll join a team that delivers end-to-end service, from product curation and campaign design to global fulfillment, ensuring a delightful experience for both sender and recipient. Brilliant works with a diverse client base, including major players like Airbnb, ZipRecruiter, and Reddit, producing impactful gifts that support marketing, sales, and people experience teams. Their proprietary technology automates gifting, manages inventory, tracks metrics, and integrates with essential third-party systems, streamlining the entire process.
How We Work
Brilliant operates with a focus on collaboration and impact, fostering an environment where diverse teams can thrive. You will find a company that values ownership and encourages team members to see the direct results of their contributions. The engineering team, for example, develops web-based applications and services, deploying code daily to rapidly deliver value to customers. This commitment to continuous improvement extends to how projects are delivered and how technologies evolve to solve complex, data-intensive problems.
Engineering at Brilliant
Brilliant's technology is central to its mission, providing instantaneous access to critical information and tools. As an engineer here, you'll tackle challenges that blend APIs, front-end systems, fulfillment workflows, and automation. The core tech stack currently utilizes Ruby on Rails and React, leveraging AWS services for scalable solutions. You'll contribute to a system that processes thousands of personalized gifting experiences annually, supporting clients across 180+ countries. The team deploys code daily, emphasizing a hands-on approach to improving processes and evolving technologies to handle more data-intensive problems.
Why Join Us
Drive significant impact by powering automations for thousands of personalized gifting experiences each year.
Work with a cutting-edge tech stack that integrates APIs, front-end systems, and complex fulfillment workflows.
Collaborate closely with diverse teams across sales, product, success, and fulfillment.
Contribute to developing new platform capabilities and workflow possibilities with a global footprint.
Join a growing company with a remote-first culture and opportunities for continuous learning.