Virtual Assistant - Fulfilment

New
D
Decentralized MastersDeFi Education
Rio de Janeiro, State of Rio de Janeiro, Brazil. Buenos Aires, Buenos Aires, Argentina. Colombia. Chile. MexicoFull-TimeMiddle
Salary not disclosed
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Job Details

Languages
English
Required Skills
Communication SkillsCustomer serviceOrganizational skillsTime ManagementGoogle Workspace

Requirements

  • Native English speaker (or at least professional level)
  • Must be located in South America
  • Proven experience as a Virtual Assistant or relevant role
  • Customer Service experience
  • Experience with word-processing software and spreadsheets (e.g. Google Suite)
  • Knowledge of online calendars and scheduling (e.g. Google Calendar)
  • Excellent phone, email and instant messaging communication skills
  • Excellent time management skills
  • Solid organizational skills
  • High school diploma

Responsibilities

  • Manage emails and communications
  • Escalation of customer queries
  • Drafting of reports and presentations
  • Clear and continuous communication with customer
  • General administrative duties
  • Onboarding of customers
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