Virtual Assistant - Fulfilment
New
D
Decentralized MastersDeFi Education
Rio de Janeiro, State of Rio de Janeiro, Brazil. Buenos Aires, Buenos Aires, Argentina. Colombia. Chile. MexicoFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Communication SkillsCustomer serviceOrganizational skillsTime ManagementGoogle Workspace
Requirements
- Native English speaker (or at least professional level)
- Must be located in South America
- Proven experience as a Virtual Assistant or relevant role
- Customer Service experience
- Experience with word-processing software and spreadsheets (e.g. Google Suite)
- Knowledge of online calendars and scheduling (e.g. Google Calendar)
- Excellent phone, email and instant messaging communication skills
- Excellent time management skills
- Solid organizational skills
- High school diploma
Responsibilities
- Manage emails and communications
- Escalation of customer queries
- Drafting of reports and presentations
- Clear and continuous communication with customer
- General administrative duties
- Onboarding of customers
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