- Receive, review, and process maintenance requests from residents.
- Create, assign, and update work orders in AppFolio or Buildium.
- Coordinate maintenance requests through Property Meld.
- Perform initial diagnostics and troubleshoot common residential maintenance problems.
- Schedule vendors and coordinate property access.
- Manage Section 8 maintenance requests, inspections, and documentation.
- Coordinate property preservation services for vacant or distressed properties.
- Monitor open work orders and ensure timely resolution through vendor follow-up.
- Maintain accurate records of all maintenance activities, diagnostics, and communications.
Troubleshooting