Digital Workplace Administrator

New

Common AppEducation Technology

Candidates must live in the United States.Full-TimeMiddle

Salary108,000 - 121,500 USD per year

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Job Details

Bachelor’s degree in IT, Computer Science, MIS, or equivalent combination of education and experience.
4–6 years of experience in system administration, SaaS platform management, or related IT role.
Deep proficiency in configuring and administering Jira Software, Jira Service Management, Jira Assets, and Confluence in a cloud environment.
Strong expertise in managing Google Workspace at the organizational level.
Experience maintaining structured data schemas and Jira Assets.
Familiarity with Jira Automation, Google Apps Script, or workflow automation tools like Zapier/n8n.
Proven ability to plan, execute, and deliver technology projects.
Proficiency in Jira Query Language (JQL), Confluence Query Language (CQL), and dashboard creation.
Experience evaluating and managing third-party apps/integrations.
Excellent written and verbal communication skills.

Serve as primary system administrator for enterprise internal communication and knowledge management tools.
Manage Atlassian Cloud platform (Jira Software, Jira Service Management, Jira Assets, and Confluence).
Manage Google Workspace environment.
Own configuration, optimization, governance, and adoption of enterprise-wide platforms.
Design and optimize IT service management solutions using Jira Service Management.
Develop and manage a product implementation roadmap for enterprise SaaS platforms.
Plan, execute, and deliver technology projects independently.
Develop and deliver end-user training materials and documentation.
Evaluate and manage third-party apps and integrations from Atlassian and Google marketplaces.

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