Common App

Common App is a not-for-profit organization that facilitates the college application process for students by providing a centralized platform to apply to over 800 institutions worldwide, with a commitment to access, equity, and integrity in college admissions.

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đź“Ť United States

🧭 Full-Time

đź’¸ 59000.0 - 61000.0 USD per year

🔍 Higher Education

  • 2-4 years of customer/member service background.
  • Exceptional verbal and written communication, presentation skills and active listening skills.
  • Outstanding organizational skills, keen attention to detail, and the ability to successfully manage many accounts and priorities.
  • Quick learner in order to understand new technology and communicate technical concepts to different audiences while paying special attention to detail.
  • Ability to understand organizational structure, products, and processes to educate both internal teams and members.
  • Highly collaborative with the ability to effectively work as part of a team and as an individual contributor.
  • Professional, positive and friendly approach; at ease when meeting new people and able to quickly build rapport, via phone, email, and in person.
  • Working knowledge of Google Suite.
  • Member-centered approach to work, with a personal goal to exceed expectations and determine systemic root causes for issues.
  • Provide strategic advice to a portfolio of assigned member colleges and universities that are members of Common App.
  • Serve as the primary contact to assigned member colleges throughout the application year, performing tasks such as offering best practices regarding the configuration of member-specific requirements within the application, sharing industry trends, member-specific statistics, and other pertinent information.
  • Work to ensure a smooth experience for member institutions throughout the application year.

SalesforceCommunication SkillsAnalytical SkillsCustomer serviceOrganizational skillsPresentation skillsWritten communicationAccount ManagementActive listeningRelationship managementCustomer support

Posted 7 days ago
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đź“Ť United States

đź’¸ 136043.0 - 153048.0 USD per year

🔍 Higher education, technology solutions

  • Candidates must possess a Bachelor's degree or higher in business administration, operations management, or a related field.
  • They should have 8-10 years of progressive experience in technical systems or management roles.
  • 6-8 years of experience in people management is required.
  • The ideal candidate will have strong leadership skills, organizational abilities, and knowledge of Agile product management.
  • Experience with technical systems, software solutions, and change management is essential.
  • The Director, Technology Solution Partners is a strategic leader dedicated to delivering value through innovative solutions.
  • This role supports the development of existing and new products to advance Common App's mission.
  • They will oversee a team of Technical Product Managers and the Agile Center of Excellence.
  • Their responsibilities include defining solutions, creating technical roadmaps, and managing solution and release planning.
  • They will ensure the successful launch of products and continuous improvement throughout product lifecycles.

LeadershipSoftware DevelopmentAgileCloud ComputingProduct ManagementRESTful APIs

Posted 2 months ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 103843.0 - 116823.0 USD per year

🔍 Higher education

  • Bachelor’s degree in UX Design, Human-Computer Interaction, Information Architecture, or a related field.
  • 4-6 years of professional experience in UX architecture, information design, or a similar role, with a portfolio showcasing effective workflow development and IA projects.
  • Highly proficient in human-centered design methodology and extensive experience in documenting complex information.
  • Deep knowledge of IA principles, accessibility best practices, and ability to manage multiple projects effectively.
  • Proficiency in design tools such as Figma, FigJam, and Lucid Chart.
  • Reporting to the Senior Director of User Experience, participate in a talented UX team to ensure effective user experience across Common App products.
  • Create seamless, efficient workflows and intuitive information architectures using human-centered design and design-thinking methodologies.
  • Collaborate with designers, researchers, product managers, and stakeholders to organize complex information and design user-friendly systems.
  • Utilize data and research insights to improve and optimize workflows, ensuring processes are efficient and enjoyable for users.

Figma

Posted 2 months ago
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đź“Ť United States

đź’¸ 95000.0 - 99000.0 USD per year

🔍 Higher education

  • Bachelor’s degree in Communications, English, UX Design, Human-Computer Interaction, or related field.
  • 4-6 years of experience in UX writing, content design, or related fields.
  • Proficient in human-centered design methodology and usability best practices.
  • Extensive experience in creating user-friendly copy.
  • Exceptional communication and analytical skills.
  • Proficient in design and documentation tools such as Figma, Google Docs, and Confluence.
  • Knowledge of accessibility best practices and guidelines.
  • Ability to prioritize multiple projects effectively.
  • Reporting to the Senior Director of User Experience, lead, develop, and maintain user-friendly, intuitive content across Common App products.
  • Work collaboratively with designers, researchers, product managers, and other stakeholders.
  • Craft compelling, human-centered content that aligns with user needs and business objectives.
  • Ensure consistency, clarity, and usability in all deliverables.

FigmaUser Experience DesignContent creationContent managementWritingEditing

Posted 2 months ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 187987.0 - 211485.0 USD per year

🔍 Higher education technology

  • Bachelor’s degree in Computer Science, Engineering, or related field; or equivalent combination of education and experience.
  • 10+ years of experience in technology strategy or architecture roles.
  • 8+ years in a leadership position.
  • Proven experience in managing technology roadmaps and enterprise-scale system implementations.
  • Expertise in enterprise architecture frameworks, cloud environments (AWS), SaaS applications, and microservices.
  • Extensive background in emerging technologies like AI/ML and big data platforms.
  • Contribute to the development and execution of Common App's technological vision.
  • Drive the modernization of systems and align technology initiatives with organizational goals.
  • Define architectural standards to ensure systems are secure, scalable, and aligned with industry best practices.
  • Oversee a team and lead the adoption of robust architectures, designs, and technology to advance Common App’s services.

AWSDockerSQLCloud ComputingKubernetesSoftware ArchitectureREST APIMicroservices

Posted 4 months ago
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đź“Ť United States

🧭 Full-Time

đź’¸ 178188.0 - 200461.0 USD per year

🔍 Higher education technology

  • Bachelor’s degree in Computer Science, Software Engineering, or a related field; or an equivalent combination of education and experience.
  • 10+ years of software engineering experience.
  • 8+ years of leadership experience in managing large engineering teams.
  • Experience with budget management and strategic planning within a technology department.
  • Proven experience in managing large-scale software development projects in cloud environments (AWS, Azure, Google Cloud).
  • Expertise in software development best practices, including microservices, containerization (Docker, Kubernetes), and API-driven development.
  • Proven experience with DevOps practices and site reliability engineering principles.
  • Exceptional background in Agile methodologies and continuous delivery practices.
  • Oversee the software delivery practice.
  • Provide leadership and direction to software engineering teams.
  • Ensure successful execution of technology projects and strategic initiatives.
  • Support the SVP of Technology Services.
  • Guide a team of Directors.
  • Lead the adoption of robust engineering practices.

AWSDockerLeadershipAgileCloud ComputingKubernetesDevOpsMicroservicesSoftware EngineeringBudget management

Posted 4 months ago
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