- Serve as primary system administrator for enterprise internal communication and knowledge management tools.
- Manage Atlassian Cloud platform (Jira Software, Jira Service Management, Jira Assets, and Confluence).
- Manage Google Workspace environment.
- Own configuration, optimization, governance, and adoption of enterprise-wide platforms.
- Design and optimize IT service management solutions using Jira Service Management.
- Develop and manage a product implementation roadmap for enterprise SaaS platforms.
- Plan, execute, and deliver technology projects independently.
- Develop and deliver end-user training materials and documentation.
- Evaluate and manage third-party apps and integrations from Atlassian and Google marketplaces.
Project ManagementAgileJQL+2 more