Togetherwork Internal

Togetherwork Internal is a remote-focused company seeking talent for business development, specifically looking to hire a Senior Director of Business Development.

Related companies:

🏢 Togetherwork

👥 101-250💰 Private 8 months agoSaaS Real Estate Software

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🏢 Togetherwork Talent Community

🏢 Paired

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🔥 Senior Director of Marketing (Remote- US Based)

Posted 5 days ago

📍 United States

🧭 Full-Time

💸 135000.0 - 145000.0 USD per year

🔍 Technology/SaaS

🔧 Requirements

Bachelor's degree in Marketing, Business, or related field; MBA preferred
10+ years leading marketing strategy in technology/SaaS
Experience with Salesforce and Pardot preferred
Experience overseeing virtual and in-person events
Understanding of digital marketing best practices
Experience leading metrics-driven marketing teams

💡 Responsibilities

Lead product group marketing team with coordinated strategies and execution of marketing plans
Contribute to product group marketing/sales strategy and planning
Manage segmentation and targeting strategies
Work with Demand Generation team manager to achieve goals for customer growth
Lead Customer Marketing initiatives for revenue growth
Manage creative assets for marketing execution

Project ManagementSalesforceStrategyMarketingDigital MarketingSaaS

Posted 5 days ago

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🔥 Customer Advocate (Remote- US Based)

Posted about 2 months ago

📍 United States

🧭 Full-Time

💸 40000.0 - 44000.0 USD per year

🔍 SaaS

🔧 Requirements

1-2 years of work experience in a customer-facing role, preferably in customer success, account management, or client services.
Desire to build a long-term career in customer support.
Ability to work collaboratively with cross-functional teams.
Exceptional written and verbal communication and interpersonal skills.
Empathy and genuine passion for helping customers succeed.
Willingness to assist with weekend email responses when necessary.
Strong problem-solving skills with a strategic mindset.
Ability to communicate clear and engaging instructions.
Ability to work efficiently in a fast-paced environment.

💡 Responsibilities

Coach our customers on how to best use the software for their business' needs.
Help customers grow and manage their practices, offering creative solutions for unique business needs.
Assist practice owners in determining the best subscription level and explain software benefits.
Ensure high-quality work by meeting shared standards for excellence.
Contribute to tutorials and help documentation.
Collaborate on unique cases with the Advocate team via various MS Team channels.
Escalate complex issues to the Senior Advocate Team.
Utilize expert product knowledge to identify bugs and areas for improvement.

JiraTechnical supportCustomer supportCustomer SuccessSaaS

Posted about 2 months ago

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🔥 Tier 1 Customer Support (Remote- US Based)

Posted 3 months ago

📍 US

🧭 Full-Time

💸 40000 - 45000 USD per year

🔍 SaaS

🔧 Requirements

High School Diploma or equivalent.
At least 2 years of experience in a SaaS customer support role.
Excellent verbal and written communication skills.
Outstanding interpersonal and customer care skills.
Ability to multi-task in a fast-paced environment.
Detail-oriented with strong organizational skills.
Experience with Jira and Zendesk highly preferred.

💡 Responsibilities

Receive and respond to customer inquiries via phone and email.
Classify inquiries based on severity and priority.
Investigate and resolve inquiries according to knowledge base articles.
Log all incidents and manage ticket tracking system.
Escalate issues requiring additional expertise to the Tier 2 team.
Accept and retain ownership of requests, providing updates until a resolution is reached.
Participate in support coverage on holidays.
Assist with backup coverage for Tier 2 as needed.

JiraCommunication SkillsAnalytical SkillsProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communicationMultitaskingInterpersonal skillsVerbal communication

Posted 3 months ago

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