Togetherwork Internal

Togetherwork Internal is a remote-focused company seeking talent for business development, specifically looking to hire a Senior Director of Business Development.

Related companies:

Jobs at this company:

Apply

πŸ“ US

πŸ’Έ 50000 - 55000 USD per year

  • Bachelor's degree or equivalent experience in a related field.
  • 2 years of experience in customer success, support, implementations, or account management roles.
  • Strong communication and problem-solving skills.
  • Ability to work collaboratively with cross-functional teams.
  • Familiarity with data analysis and reporting tools.
  • Experience with HubSpot and Monday.com is a plus.

  • Proactively engage with customers post-sale through app delivery and product adoption.
  • Work with Solutions Consultant and Configuration Specialist to deliver a quality onboarding experience.
  • Educate customers on core platform features, emphasizing their benefits and value.
  • Coach customers on optimizing workflows to maximize app usage and drive revenue.
  • Conduct tailored training sessions and webinars on effective platform usage.
  • Gather and relay customer feedback for refinement and optimization.
  • Monitor customer usage patterns to identify outreach and training opportunities.
  • Identify at-risk accounts and implement strategies to enhance platform experience.
  • Regularly update the Customer Success Lead on customer interactions and adoption rates.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationProblem SolvingCustomer serviceAttention to detailOrganizational skillsTime ManagementWritten communication

Posted 2024-11-21
Apply
Apply

🧭 Full-Time

  • Solid experience as a Business Analyst, at least two years.
  • Completion of post-secondary education in Computer Science, Business Administration, or equivalent experience.
  • Strong project management skills; Project Management Professional certification is an asset.
  • Proven experience with high-level planning, problem-solving and analysis.
  • Experience with Agile, Scrum, and Kanban methodologies.

  • Ensure project artifacts are up-to-date and accurate.
  • Ensure Business Analysts maintain a high quality of business rules, tasks, & user stories.
  • Collaborate with the Professional Services manager to create business rule standards and ensure adherence.
  • Facilitate task/user story refinement meetings.
  • Monitor project & task timelines, and collaborate in risk management.
  • Prioritize project backlogs considering project priorities.
  • Mentor Business Analysts and identify client business requirements.
  • Document detailed requirements for development.
  • Collaborate with Solutions Architect and development team.
  • Periodic travel to meet clients across North America, Australia, and the UK.
Posted 2024-11-16
Apply
Apply

πŸ“ Canada

  • A University degree or College Diploma.
  • 5+ years’ experience with providing technical support.
  • Knowledge of multiple computer systems.
  • Experience managing multiple teams simultaneously.
  • Experience with Agile, Scrum, and Kanban.
  • Strong character traits including empathy, caring, and honesty.
  • Excellent client service and communication skills.
  • Excellent prioritization skills.
  • Sound decision-making skills.
  • Ability to mentor and train staff.
  • High work standards and work ethic.
  • Personal management skills including accountability, adaptability, creativity, and problem solving.
  • Proven strong project and process management skills.

  • Responsible for the performance and well-being of staff.
  • Provides leadership, mentoring, and coaching.
  • Assist in recruiting and evaluating employee performance.
  • Communicates effectively to foster teamwork and collaboration.
  • Identifies service gaps and recommends new initiatives.
  • Oversees implementation projects from inception to completion.
  • Delivers projects on time and within budget.
  • Reports project status to executive leaders.
  • Conducts daily team meetings for task management.
  • Ensures teams have essential tools and resources.
  • Monitors adherence to defined standards.
  • Facilitates project prioritization and scheduling.
  • Coordinates client project efforts and improves the implementation process.
  • Ensures client satisfaction with products and services.
  • Manages employee relations for a respectful workplace.

LeadershipAgileSCRUMCommunication SkillsCollaborationMentoring

Posted 2024-11-07
Apply
Apply

πŸ“ US

πŸ’Έ 140000 - 170000 USD per year

πŸ” SaaS or customer-focused industries

  • 10+ years in SaaS or customer-focused industries with experience managing product lines, client relationships, and profitability.
  • Proven ability to lead cross-functional teams to achieve shared goals, ensuring cohesive performance across multiple departments.
  • Skilled in budget management and P&L oversight, with a track record of delivering significant EBITDA growth and effective cost management.
  • Demonstrated expertise in addressing and resolving complex client challenges with a focus on strategic and customer-centered solutions.
  • Strong communicator, capable of building consensus and presenting insights to executive leadership.

  • Develop and execute a client retention strategy tailored to address current retention issues and enhance client satisfaction.
  • Implement customer engagement programs that boost loyalty and satisfaction, improving client retention rates and experience across all touchpoints.
  • Oversee product profitability with a strategic approach to budgeting, balancing revenue targets with operational investments.
  • Lead and inspire cross-functional teams in engineering, sales, marketing, and client support to ensure seamless client experiences.
  • Take proactive measures to manage and resolve client concerns, handling high-stakes client issues and effectively managing service escalations.
  • Leverage insights from retention metrics and client feedback to make informed, strategic decisions that directly address client needs.
  • Build a high-performance, client-centric culture within the team, focusing on strategies that increase employee engagement and retention.

LeadershipProduct ManagementCross-functional Team LeadershipProduct DevelopmentStrategyCommunication SkillsAnalytical SkillsCollaboration

Posted 2024-11-07
Apply
Apply

πŸ“ US

πŸ’Έ 120000 - 135000 USD per year

πŸ” Software

  • Bachelor's degree required.
  • Two (2) or more years of transaction experience in Corporate Development, M&A, Financial Due Diligence, or Valuation Due Diligence.
  • Experience with software preferred.
  • Strong financial modeling/analysis abilities.
  • Ability to structure and manage complex cross-functional projects and processes with multiple stakeholders at both senior and junior levels.
  • Exceptional written and interpersonal communication skills.
  • Confident leading meetings with executive stakeholders, making decisions, documenting progress, and resolving issues quickly and collaboratively.
  • Big 10 experience strongly preferred.

  • Lead financial due diligence workstream.
  • Lead target financial modeling.
  • Lead reporting on progress and historical deal updates.
  • Lead development, tracking and reporting on acquisition KPIs and metrics.
  • Participate in pipeline management.
  • Participate in formulation of M&A strategy.
  • Participate in due diligence process.
  • Participate in presentation material creation.
  • Participate in Executive/Board of Directors updates.

LeadershipProject ManagementBusiness DevelopmentData AnalysisProject CoordinationStrategyFinancial ManagementBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft Excel

Posted 2024-11-07
Apply
Apply

πŸ“ US

πŸ’Έ 140000 - 170000 USD per year

πŸ” SaaS

  • Minimum of 7-10 years' product leadership experience, primarily in SaaS, with significant time in strategic leadership roles.
  • Proven track record in implementing product management best practices and bringing products to market.
  • Deep agile experience with a focus on developing MVPs and prioritizing features.
  • Experience managing diverse customer bases, including enterprise and SMB.
  • Excellent leadership skills for managing cross-functional teams.
  • Strong strategic thinking and analytical skills.
  • Exceptional communication and interpersonal skills for effective collaboration.

  • Collaborate with leadership to define the product vision, strategy, and roadmap, owning 3-5 year vision.
  • Partner with technology leadership to oversee product development lifecycle.
  • Conduct market research and analysis to identify customer needs and industry trends.
  • Drive initiatives to increase revenue, customer acquisition, and retention.
  • Collaborate with cross-functional teams to drive product development from concept to launch.
  • Establish KPIs to measure product success and track performance.
  • Lead and mentor a team of product managers and owners.

LeadershipAgileProduct ManagementProduct DevelopmentStrategyCollaboration

Posted 2024-10-24
Apply
Apply

πŸ“ US

🧭 Full-Time

πŸ’Έ 80000 - 90000 USD per year

πŸ” Software-as-a-Service (SaaS)

  • Bachelor’s degree or 4+ years of hands-on Salesforce administration experience.
  • 4+ years of Salesforce experience in a business environment, preferably in SaaS.
  • Salesforce certification (ADM 201) strongly preferred.
  • 2+ years of experience with marketing automation tools integrated into Salesforce (HubSpot preferred).
  • 2+ years of experience with sales and marketing tools.
  • Deep understanding of relational databases and data integration tools.
  • Experience with programming languages like SoQL, SQL, JavaScript, Java, and Apex preferred.
  • Excellent written and verbal communication skills.

  • Build, maintain, optimize, and scale Salesforce infrastructure in a changing environment.
  • Provide front-line end-user support to over 300 internal customers.
  • Shadow the Salesforce Architect and understand requests and priorities.
  • Resolve end user tickets and manage the internal support queue.
  • Scope and execute short-term projects and participate in larger strategic initiatives.

SQLJavaJavascriptSalesforceJavaScriptCommunication Skills

Posted 2024-10-22
Apply
Apply

πŸ“ US

πŸ’Έ 50000 - 60000 USD per year

πŸ” Payroll Services

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field preferred.
  • Two or more years experience in payroll processing, preferably with Paychex, ADP payroll and/or Paylocity systems.
  • Excellent attention to detail and accuracy.
  • Outstanding communication and client-service skills.
  • Ability to handle confidential information with discretion.
  • Proficiency in using payroll software and Microsoft Office Suite (Excel, Word).
  • Highly organized with the ability to manage multiple tasks and deadlines effectively.

  • Process payroll accurately and on time for multiple clients.
  • Act as the primary point of contact for client inquiries and issues related to payroll.
  • Maintain client communication to ensure timely payroll data receipt and approval.
  • Securely maintain and update payroll data sent by clients.
  • Generate and distribute payroll reports as per client contracts.
  • Identify and resolve payroll discrepancies.
  • Maintain documentation of client interactions.
  • Suggest process improvements to enhance payroll services.
  • Prepare periodic forms such as Disability and Workers Compensation.
  • Implement General Ledger mapping between Payroll Processor and QB.
  • Assist internal departments with payroll information.

Data AnalysisData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelCustomer serviceAttention to detailMicrosoft Office Suite

Posted 2024-10-22
Apply
Apply

πŸ“ United States

🧭 Full-Time

πŸ’Έ 115000 - 125000 USD per year

πŸ” SaaS or technology integrations

  • Bachelor's degree in Marketing, Business, or a related field.
  • 6+ years proven experience in partner management or a related role.
  • Excellent customer/account relations track record.
  • Strong project management skills with a track record of successful campaign execution.
  • Familiarity with necessary software and tools such as CRM, analytics tools, and project/account management solutions.
  • Excellent communication and interpersonal skills, both internal and external.
  • Strong leadership and team management abilities with the capability to work across all facets of the business.
  • Strategic thinker with a results-oriented mindset.
  • Creative problem solver with a passion for maintaining and growing relationships.
  • Ability to negotiate effectively and convey the importance of prioritization.

  • Develop and implement new partner strategies that drive revenue, retention, and integration goals in line with company objectives.
  • Leverage existing client/partner relationships to expand revenue.
  • Maintain expertise over partnerships best practices, trends, and opportunities to grow revenue.
  • Foster integrated relationships across Product, Sales, Marketing, and Account Management teams.
  • Track ongoing activity within Salesforce and prepare presentation material for senior leadership.

LeadershipProject ManagementSalesforceStrategyCollaborationNegotiation

Posted 2024-10-22
Apply
Apply

πŸ“ US

🧭 Full-Time

πŸ’Έ 50000 - 90000 USD per year

πŸ” Petcare

  • Bachelor’s degree or five years of experience in lieu of a degree.
  • 3+ years of account management experience, preferably in software or within the pet care industry.
  • Strong analytical skills and proficiency in deriving insights from data.
  • Exceptional time management and organizational skills.
  • Proven customer service excellence and communication abilities.
  • Ability to understand market trends and anticipate changes.
  • Capable of identifying client expansion opportunities with data-driven recommendations.
  • Experience with leading Account Management software such as MS Office, Monday.com, Zendesk, PowerBi, and Salesforce.

  • Develop trust-based relationships with customers to ensure satisfaction and loyalty.
  • Consult on product best practices and align offerings with business goals.
  • Prepare and deliver presentations for various strategic initiatives.
  • Identify opportunities for account expansion and analyze customer needs.
  • Lead the renewal process for contracts and ensure alignment on financial commitments.
  • Provide feedback to Product Management and maintain records of customer interactions.

LeadershipBusiness DevelopmentData AnalysisMicrosoft Power BIProduct ManagementBusiness developmentData analysisCommunication SkillsAnalytical SkillsCollaborationMicrosoft ExcelNegotiationTime Management

Posted 2024-10-22
Apply
Shown 10 out of 12