Togetherwork Internal

Togetherwork Internal is a remote-focused company seeking talent for business development, specifically looking to hire a Senior Director of Business Development.

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📍 United States

đź’¸ 65000.0 - 75000.0 USD per year

🔍 SaaS, Fintech, Payments

  • 3-5 years of Account Management experience in a SaaS environment (Fintech or Payments industry preferred).
  • 3-5 years of hands-on experience with Salesforce (Microsoft Dynamics experience preferred).
  • Strong ability to manage enterprise-level customer relationships and drive measurable results.
  • Passionate about customer success and delivering high-value experiences to clients.
  • Exceptional communication and presentation skills, with the ability to engage stakeholders from front-line users to C-level executives.
  • Strong analytical and problem-solving skills, with a data-driven mindset to assess customer health and develop action plans.
  • Ability to work independently in a fast-paced, dynamic environment while managing multiple priorities.
  • Manage a portfolio of enterprise accounts, ensuring successful onboarding, product adoption, and ongoing customer success.
  • Build and maintain strong client relationships, serving as a trusted advisor to key stakeholders, including front-line users, program leads, and executives.
  • Proactively engage customers to understand their business objectives, assess their needs, and develop strategic account plans that drive value.
  • Become a subject matter expert on the Associations Vertical’s solutions, customer use cases, and industry trends to provide guidance and best practices.
  • Collaborate with cross-functional teams (Product, Support, and Sales) to resolve challenges, drive product improvements, and escalate critical customer issues when necessary.
  • Identify and drive revenue growth opportunities through upselling, cross-selling, and customer expansion initiatives in partnership with the sales team.
  • Analyze customer health metrics, develop scorecards, and implement strategies to improve customer retention and satisfaction.
  • Lead customer meetings and presentations, clearly communicating value, insights, and recommendations.
  • Advocate for customers internally, ensuring that their feedback is shared with the Product and Support teams to drive continuous improvement.
  • Represent the company with professionalism and enthusiasm at client meetings, site visits, and industry events (travel up to 25%).

SQLMicrosoft DynamicsSalesforceCommunication SkillsRESTful APIsAccount ManagementCross-functional collaborationRelationship managementCRMCustomer supportCustomer SuccessSaaS

Posted 10 days ago
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📍 United States

đź§­ Full-Time

đź’¸ 85000.0 - 90000.0 USD per year

🔍 Association Technology

  • Bachelor’s degree and at least 2–3 years of work experience in a related field
  • Strong technical aptitude with demonstrated experience in Microsoft Dynamics 365 or similar CRM systems
  • Familiarity with large enterprise or relational database systems
  • Experience with member-based associations (e.g., membership management, professional development, meeting/event coordination)
  • Proficient with Microsoft Office Suite (Word, Excel, Outlook) and Microsoft Teams
  • Experience with tools such as Copilot is a plus
  • Ability to manage multiple projects simultaneously across various stages
  • Strong communication skills and ability to translate technical concepts into client-facing conversations
  • Demonstrated initiative, self-motivation, and comfort working autonomously
  • Acquire a fundamental understanding of our products, customer support policies, and client agreements
  • Engage with clients to understand goals and design requirements
  • Communicate a clear vision on how best to achieve project goals using applicable tools and methodologies
  • Develop functional requirements documentation for client approval
  • Implement and support system configurations and test based on approved requirements following SOPs
  • Deliver training to clients and participate in other educational activities
  • Document and build out solutions using a uniform, consistent approach for long-term client support
  • Stay current on emerging tools and technologies within the association marketplace
  • Provide consulting services in alignment with project scope and budget
  • Perform other related duties as assigned

SQLMicrosoft DynamicsMicrosoft Office SuiteCRM

Posted 17 days ago
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📍 United States

đź§­ Full-Time

đź’¸ 60000.0 USD per year

🔍 Support

  • Strong background in e-newsletter creation
  • Comfortable with design concepts and programs for marketing materials (e.g Canva)
  • Excellent verbal and written communication skills
  • Detail-oriented and highly organized, with the ability to manage multiple priorities
  • Ability to work independently and collaboratively across departments
  • Professional and comfortable when working directly with clients
  • Strong interpersonal judgment, decision making skills, and the ability to maintain healthy boundaries in client and team interactions
  • Tech Savvy and desire to learn new software
  • Exceptional organizational and time management skills
  • Oversee monthly communications meeting
  • Maintain monthly communications calendar
  • Gather information, prepare, format and send all branded company communications
  • Keep all communication “on brand”
  • Track success rate of all communications
  • Work collaboratively with Shulware departmental managers and the corporate marketing department
  • Assist the Training team with all aspects of ShulSchool
  • Assist the Professional Services department with the creation and fulfillment of ShulCloud upsell opportunities
  • Assist with tasks related to onboarding new clients
  • Maintain and update the project management system (e.g., Monday.com)
  • Other operations tasks/projects as assigned

Project ManagementProject CoordinationCommunication SkillsOrganizational skillsWritten communicationMicrosoft Office SuiteTrainingClient relationship managementMarketingCustomer support

Posted 26 days ago
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📍 United States

đź§­ Full-Time

đź’¸ 120000.0 - 130000.0 USD per year

🔍 Software Implementation

  • Bachelor’s degree from an accredited college or university.
  • 5–8 years of project management experience, specifically in external client-facing technical projects.
  • Strong technical background and familiarity with Microsoft technologies, including Windows and Office Suite.
  • Proficiency in Microsoft Project and other project management tools.
  • Outstanding ability to lead technical teams and interface confidently with both technical and non-technical stakeholders.
  • Exceptional verbal and written communication skills with a strong focus on customer service and client success.
  • Strong problem-solving skills and the ability to navigate and resolve complex technical and operational project issues.
  • Detail-oriented and highly organized, with a proven ability to manage multiple concurrent projects in a fast-paced environment.
  • Self-motivated team player who can positively influence others and drive results collaboratively.
  • Serve as the primary project lead for external client-facing software implementation projects, ensuring on-time and on-budget delivery aligned with client expectations.
  • Manage all phases of the project lifecycle, including project planning, resource scheduling, risk management, delivery execution, change control, and closure.
  • Actively engage with clients to understand business processes, guide them through implementation, and suggest optimizations based on industry best practices.
  • Lead internal project teams, allocating appropriate resources and tracking task assignments to meet project goals.
  • Ensure effective communication across technical teams, client stakeholders, and executive sponsors.
  • Monitor and report project status, risks, issues, and financials regularly to internal leadership and client partners.
  • Facilitate service delivery using internal company systems, following standard operating procedures and project management best practices.
  • Support process improvements and internal knowledge sharing initiatives as needed.
  • Serve as an escalation point for client-facing project issues requiring technical insight and resolution.
  • Drive a focus on delivering exceptional customer experiences at every touchpoint.

Project ManagementProject CoordinationAgile methodologiesMS OfficeClient relationship managementRisk ManagementCRMChange Management

Posted about 1 month ago
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📍 US

đź§­ Full-Time

đź’¸ 55000.0 - 60000.0 USD per year

🔍 Software

  • 1+ years of experience in Dynamics 365 Sales and Customer Service applications or Salesforce
  • Bachelor’s degree in computer science, information technology, or a related field.
  • 3+ years of experience in technical support.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving and analytical skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Knowledge of customer service principles and practices.
  • Understanding of the Software Development Life Cycle (SDLC)
  • Provide technical support and troubleshooting for the platform, Dynamics 365 software products, and related applications
  • Communicate effectively with clients and internal teams to identify, analyze and resolve issues
  • Document solutions and best practices for common problems and share them with the support team and the Dynamics 365 community
  • Collaborate with developers, consultants and project managers to deliver high-quality solutions and customer satisfaction
  • Stay updated on the latest features, functionalities and trends of Dynamics 365 software products

SQLSalesforceREST APICommunication SkillsAnalytical SkillsCustomer serviceTroubleshootingTechnical supportCRM

Posted 2 months ago
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📍 United States

đź§­ Full-Time

đź’¸ 135000.0 - 145000.0 USD per year

🔍 Marketing

  • Bachelor's degree in Marketing, Business, Communications, or related field. MBA preferred.
  • Minimum of 10 years experience in leading the strategic vision and execution of a full marketing function with a focus on technology and/or SaaS solutions
  • Experience and understanding of best practices in Digital Marketing, Prospect Demand Generation, Events Marketing, and Customer Marketing for a high-growth company
  • Experience with Salesforce required, Strong background in Pardot preferred
  • Experience overseeing virtual and in-person events of all sizes with diverse stakeholders and audiences
  • Experience overseeing marketing execution in multiple regions, with a focus on North America and EMEA regions preferred
  • Experience leading a metrics-driven Marketing team that consistently beat goals
  • Experience successfully influencing senior leadership to adopt new ideas, products, and/or approaches
  • Lead product group marketing team with coordinated strategies and execution of marketing plans and achieving defined goals on a consistent basis
  • Contribute to product group marketing/sales strategy and planning
  • Manage segmentation and targeting strategies, work with team to implement content marketing programs for each audience
  • Work with Demand Generation team manager to achieve goals for net-new customer growth
  • Lead Customer Marketing initiatives, achieving defined revenue goals across the business for expansion and services
  • Work with Creative assets to manage all assets required for the execution of marketing plans

Project ManagementSalesforceStrategyMarketingDigital MarketingSaaS

Posted 4 months ago
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