Bilingual Patient Sales & Consultation Specialist
P
PearlTechnical Sales and Business Development
LATAM (Primary) | Open to exceptional bilingual candidates in other regions (timezone-dependent), Eastern Time (9:00 AM – 5:00 PM ET minimum overlap; extended hours welcomed)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English, Spanish
- Experience
- 3+ years
- Required Skills
- SalesforceCRMHubSpot
Requirements
- 3+ years of consultative sales experience
- Full professional fluency in English
- Full professional fluency in Spanish
- Near-native English proficiency
- Strong ability to communicate with high-level, discerning clients
- Proven ability to learn and explain complex or technical concepts clearly
- High emotional intelligence
- Strong interpersonal skills
- Comfort discussing sensitive or personal topics with professionalism
- Experience using CRM platforms in a sales or pipeline management capacity
- Ability to work independently in a fast-paced, evolving environment
- Experience in healthcare, aesthetics, wellness, or patient-facing sales (preferred)
- Background in luxury hospitality or premium client services (preferred)
- Familiarity with EMR systems or healthcare workflows (preferred)
- Exposure to high-growth startups or rapidly scaling environments (preferred)
Responsibilities
- Respond to inbound calls, messages, and web inquiries promptly and professionally
- Own the full patient journey from first contact through booked consultation or procedure
- Qualify leads based on intent, fit, and readiness
- Execute structured follow-ups for warm and cold leads
- Coordinate handoffs with in-clinic teams for final conversion stages
- Learn and master the company’s service and procedure offerings
- Translate technical or medical information into clear, persuasive messaging
- Identify patient motivations and align them with appropriate services
- Conduct sensitive conversations with professionalism and discretion
- Deliver high-quality, brand-aligned communication across all touchpoints
- Provide anticipatory, high-touch customer service
- Maintain a polished and professional tone reflective of a premium brand
- Manage daily pipeline activity within CRM systems
- Track interactions, update lead stages, and maintain clean data
- Identify trends and report conversion insights to stakeholders
- Collaborate with internal teams on scheduling and follow-ups
- Participate in onboarding and knowledge-base training
- Contribute to process improvements and workflow optimization
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