- Identify, drive, and execute process improvements to drive efficiency, effectiveness and simplicity for our Product teams.
- Champion complex cross-functional projects from inception to completion, including ensuring high quality of deliverables, measuring their results, and communicating the business impact.
- Build zero-to-one and evolve existing processes to help individual contributors manage their daily workflows and to help leaders manage their team’s performance.
- Partner with the Business Operations and Business Systems team to improve stakeholder experience in Jira, Mixpanel, Pendo, and more.
- Nurture strong relationships with partners in Engineering, Technical Support, Marketing, Customer Success, Sales, Design & Partnerships to align priorities, remove blockers, and keep projects moving forward.
- Ad hoc requests, unblock users, and maintenance of operating mechanisms and automations.
- Support special projects that centralize, automate, or otherwise improve communication and customer journeys.
- Adoption Enablement: Support tool and process adoption through documentation and user support to ensure the right tools, training, and communications are in place to enable strategic initiatives.
Project ManagementFigmaJira+6 more