Manager, Shoppable Media Managed Services

5–8 years of experience in digital media, ecommerce, commerce marketing, managed services, or a related field, ideally within a SaaS, martech, adtech, commerce platform, or agency environment Experience working with enterprise brands and their internal or external agencies, with a strong understanding of how campaigns are planned, activated, and optimized across social and digital channels Hands-on experience supporting or enabling shoppable or performance-driven campaigns across platforms such as Meta, TikTok, YouTube, paid search, and brand-owned media Comfort operating in a consultative, enablement-focused role, guiding best practices and optimization without acting as the executional media owner Strong understanding of ecommerce, retailer ecosystems, and the path to purchase Ability to translate technical platform capabilities into practical, scalable marketing outcomes Highly organized, collaborative, and comfortable juggling multiple clients, stakeholders, and initiatives

Lead onboarding for brand teams and their internal or external agencies, ensuring a strong understanding of shoppable media strategy, platform capabilities, and best practices Act as a trusted enablement partner across multiple stakeholders including brand marketing, ecommerce, shopper marketing, media, and agency teams Deliver training sessions, walkthroughs, and documentation to accelerate time-to-value Support the activation of shoppable media campaigns across platforms such as Meta, TikTok, YouTube, paid search, display, email, QR codes, and brand websites Create and configure shoppable landing pages and experiences that showcase multiple retailers, including price, stock, ratings, and online and local availability Partner with clients to ensure shoppable experiences are correctly implemented across redirects, retailer carts, and local store flows Support A/B testing and experimentation to improve conversion, engagement, and downstream commerce performance Analyze campaign performance and provide clear, actionable insights tied to shopper behavior and retailer outcomes Share best practices, benchmarks, and optimization recommendations across clients and and campaigns Work closely with Customer Success, Product, Sales, and Partnerships teams to align enablement efforts with customer goals and platform roadmap Provide feedback from the field to inform product improvements, new features, and go-to-market strategy Support renewal and expansion conversations by demonstrating campaign impact and value realization