Homecare Scheduler - A240

1-2+ years of experience in scheduling or coordination roles. At least 1 year of experience in the healthcare or homecare industry. Hands-on experience using scheduling software. Ability to manage schedules supporting up to 75 clients and approximately 300 service hours. Strong organizational and time-management skills. Excellent written and verbal English communication skills. Experience with bookkeeping fundamentals, including QuickBooks. Familiarity with invoicing and P&L-related processes. Ability to remain calm and effective in high-pressure, fast-paced environments. Proficiency in ClearCare, WellSky, AxisCare, QuickBooks Online, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft PowerPoint, Google Docs, Google Sheets, Google Workspace, Email, Phone, Slack, Microsoft Teams, EHR systems. Prior experience in homecare, senior care, or healthcare settings (preferred). Familiarity with HIPAA compliance and caregiver credentialing processes (preferred). Bilingual in English and Spanish (preferred).

Manage caregiver schedules aligned with client care plans and coverage needs. Match caregivers to clients based on skills, experience, and compatibility. Monitor and adjust schedules for emergencies and coverage gaps. Communicate schedule updates to caregivers and clients. Serve as the primary point of contact for caregiver availability and concerns. Address client inquiries related to scheduling and continuity of care. Maintain accurate scheduling records. Resolve scheduling conflicts, caregiver issues, and client complaints. Verify caregiver shifts, timesheets, and service codes for payroll and billing accuracy. Cross-check pay rates and bill rates. Generate and review reports related to schedule adherence and caregiver utilization. Maintain backup schedule reports. Maintain accurate accounting records using bookkeeping systems. Support accounts payable and vendor setup. Assist with payroll processing and client invoicing. Audit and reconcile financial records.