Legal Intake Specialist
Company:VirtueStaff
Location:Metro Manila, Philippines. Panama City, Panama, Panama. Mexico City, Mexico. Bogotá, Bogota, Colombia
Languages:English
Skills:
Communication SkillsCustomer serviceWritten communicationEmpathyVerbal communicationClient relationship managementSales experienceEnglish communication
Requirements:
Excellent communicative English skills, both verbal and written. Proven experience in legal intake or handling high-volume professional inquiries. Legal industry experience is most ideal and highly preferred. Experience as a Receptionist or in a Sales environment is a significant advantage. Strong customer service orientation with the ability to handle sensitive situations with empathy.
Responsibilities:
Answer inbound client calls promptly and professionally. Conduct detailed intake processes to qualify leads. Accurately capture and enter prospective client information. Provide exceptional customer service. Utilize sales-minded communication techniques.
