Operations Specialist (Landscaping)

2 to 4+ years of experience in operations, coordination, or field-service support Background in landscaping, construction, home services, or field operations is a plus Familiarity with LMN or Aspire preferred Strong systems mindset and critical thinking skills Comfortable training teams and explaining workflows in Spanish Experience with tools such as WhatsApp, Google Workspace, QuickBooks, ADP, and CRM platforms

Build, manage, and troubleshoot daily and weekly schedules using LMN Coordinate job assignments for English and Spanish-speaking crews Ensure schedules and jobs are fully prepared for the following day Resolve scheduling conflicts quickly and calmly Maintain accurate data in LMN, CRM systems, and internal trackers Support implementation and ongoing use of HubSpot Keep files, Google Workspace, and internal documentation organized Identify system inefficiencies and recommend improvements Support onboarding and internal training on LMN workflows Conduct LMN trainings in Spanish for field teams Build simple guides, reports, presentations, and employee instructions Manage email correspondence with clients and vendors Handle inbound VOIP calls Conduct cold outreach and follow-up Maintain professional, timely communication Assist with marketing content coordination and scheduling Help manage social media calendars and basic post execution Support website updates and blog publishing Coordinate with the website designer