Operations Coordinator (Japanese Speaker)
Company:CXG
Location:Malaysia, Philippines, Vietnam, Thailand
Languages:Japanese, English
Seniority level:Junior, 1-2 years
Experience:1-2 years
Skills:
Project ManagementProject CoordinationCommunication SkillsProblem SolvingCustomer serviceMicrosoft OfficeAttention to detailOrganizational skillsTime ManagementMultitaskingExcellent communication skillsRelationship buildingClient relationship management
Requirements:
Diploma in Administration, Business, Management, or relevant field. 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing. Native Japanese language proficiency. Excellent communication skills in English. Social media/Tech savvy. Microsoft Office skills required. Interest/experience in social media outreach and community management. Excellent organizing skills, ability to multitask and manage time well. Resourceful, proactive, and problem-solving mindset. Ability to work with details and time-sensitive issues. Passionate, positive, and outgoing personality. Ability to work as part of a team. Ability to work under pressure and manage stress. Customer-service orientation.
Responsibilities:
Execute local projects effectively and cost-efficiently. Enhance and retain active Evaluators in the local database. Handle Evaluator acquisition for forecasted missions. Ensure proper scheduling and execution of fieldwork projects. Verify electronic submission of field surveys on time and to standard. Conduct surveys screening and validation. Set appropriate pay rates for evaluations to meet margin targets. Contribute to Evaluator Database optimization. Maintain healthy relationships with Evaluators. Ensure finance team has evaluator payment details for timely payments.
