Medical Record Specialist

2+ years of experience in medical records, release of information, health information management, or healthcare documentation. Strong working knowledge of HIPAA privacy/security and the minimum necessary standard. Familiarity with behavioral health records and heightened confidentiality requirements. Excellent written communication skills. High attention to detail. Proficiency with EHR systems, secure email/encryption tools, eFax, and Microsoft 365 or Google Workspace.

Receive, log, and track medical records requests. Verify requestor identity and authorization validity. Identify special protected health information. Route requests to clinicians for review and approval. Retrieve, assemble, paginate, and redact records. Apply secure encryption and approved delivery methods. Meet response timelines and perform quality checks. Adhere to HIPAA, privacy, and confidentiality standards. Follow remote security protocols. Collaborate with internal teams and external partners. Contribute to process improvements.