Owner & Resident Transition Specialist
Company:Propertyse
Location:Mexico, Colombia
Languages:English
Skills:
Project ManagementCommunication SkillsCustomer serviceAttention to detailOrganizational skillsWritten communicationMultitaskingDocumentationRelationship buildingTeamworkFluency in EnglishVerbal communicationClient relationship management
Requirements:
Highly organized and detail-oriented. Strong written and verbal communication skills (C1/C2 English proficiency). Comfortable managing multiple onboarding timelines simultaneously. Experience with property management systems preferred. Confident working directly with property owners and tenants. Must use own computer and have reliable internet.
Responsibilities:
Manage owner onboarding process, including documentation collection and owner/property setup in Rentvine. Coordinate bank account setup and verification for owners. Serve as the primary contact for owners during onboarding. Manage tenant onboarding and property takeovers, ensuring data accuracy and tenant support. Maintain visibility into onboarding status, identifying and communicating risks. Coordinate handoffs with internal teams (leasing, accounting, maintenance).
