- Schedule and confirm patient appointments.
- Verify insurance eligibility and benefits.
- Maintain and update patient records in EMR/EHR systems.
- Coordinate referrals, authorizations, and follow-up appointments.
- Prepare and manage medical documentation.
- Respond to patient inquiries via phone, email, or messaging platforms.
- Assist with medical billing and claims processing.
- Maintain compliance with HIPAA and patient privacy regulations.
- Communicate with healthcare providers, insurance companies, and patients.
- Support general administrative and office operations.
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