Manager, Customer Analytics (Post-Sales)

Proven experience as a people leader in analytics. Deep expertise in Customer Success and Post-Sales Analytics. Expert-level SQL skills. Proficiency with BI and data visualization tools (e.g., Tableau). Demonstrated expertise in foundational and advanced analytics techniques. Strong business acumen and strategic mindset. Passion for storytelling through data and exceptional communication skills. Proactive and forward-looking mindset. Intellectual curiosity, creativity, and adaptability. Ability to thrive under pressure and deliver results. Solid understanding of SaaS business models and customer health metrics.

Lead and develop a high-performing team of analysts. Drive strategic insights across the customer lifecycle. Shape decision-making through analytics leadership. Champion data quality, storytelling, and enablement.