- Architect and design technical solutions that align with client objectives and regulatory requirements.
- Utilize a consultative approach to identify business needs and align them with Notabene's solutions.
- Provide post-sales L2 technical support for client inquiries and API integration questions.
- Troubleshoot technical issues using log management tools such as Datadog.
- Collaborate with Product, Engineering, Regulatory & Compliance, and Customer Success teams.
- Maintain high-quality technical documentation and develop examples for customer integrations and POCs.