Solutions Engineer (post-sales)

4+ years' experience in customer-facing technical roles in Enterprise B2B SaaS, Reg Tech, or cybersecurity compliance. Strong understanding of REST APIs and web technologies. Proficient problem-solving skills. Ability to work independently and collaboratively. Customer first attitude. Excellent project management skills.

Create and architect technical solutions aligning with client objectives and regulations. Provide post-sales L2 technical support and address client inquiries and API integration questions. Troubleshoot issues using log management tools like Datadog. Collaborate with product, engineering, regulatory, compliance, and customer success teams. Maintain technical documentation in Postman and Readme. Contribute to proof of concepts and create internal tools and data dashboards.