4+ years of experience in end-to-end lifecycle strategy and ownership, CRM, or engagement marketing (B2B2C, marketplace, or staffing/recruiting preferred). Proven experience in a startup or tech environment, comfortable in fast-paced, ambiguous contexts. Strong track record of designing and scaling cross-segment lifecycle programs (spanning supply and demand). Hands-on expertise with lifecycle tools like Braze, HubSpot, or similar. Solid grasp of behavioral segmentation, trigger-based campaigns, and experimentation frameworks. Data-driven mindset, fluent in using campaign dashboards, A/B testing, and attribution/ROI analysis. Strong empathy for both B2B and B2C users.