Account Manager

Bachelor of Science degree or equivalent work experience. 3-5+ years of B2B sales experience in a SaaS solution-based environment. Enterprise customer sales experience as an Account Manager or Customer Success Manager preferred. Revenue-focused with a proven track record of meeting or exceeding sales quotas. Experience in generating leads directly and through marketing and customer-facing teams. Results-driven, resourceful, and continuously testing and iterating on sales approaches. Strong communication and presentation skills with customers and cross-functional teams. Proficiency in Salesforce (SFDC), Salesloft, ZoomInfo, and LinkedIn.

Develop and execute territory and account strategies to expand services and meet client needs. Establish and nurture executive relationships within complex global customer organizations. Collaborate with Customer Success on program, retention, and renewal strategies. Lead the commercial sales process from prospecting to deal closure. Participate in Quarterly Business Reviews with key accounts. Conduct whitespace analysis and identify opportunities within the named account base. Prospect within existing accounts to generate new opportunities and referrals. Partner with Customer Success and Marketing teams to generate leads. Deliver customized presentations highlighting product/service usage and benefits. Collaborate effectively with Solution Engineering during technical sales processes. Maintain accurate pipeline and sales data in Salesforce CRM. Oversee customer migration programs or initiatives when required. Advocate for the voice of the customer internally to inform strategy and improve the customer experience.