Communication SkillsRelationship buildingAccount ManagementClient relationship managementCross-functional collaborationRelationship managementSales experience
Requirements:
5+ years in account management or merchant success (ecommerce, FinTech, or payments) Strong relationship-building and communication skills Experience working with global clients or distributed teams A proactive, ownership-driven mindset
Responsibilities:
Manage and grow a portfolio of ecommerce merchants Build strategic, long-term client relationships Drive organic revenue growth and retention Partner cross-functionally to solve merchant challenges Advocate for clients internally and surface product insights