Lead the strategy and execution for events, limited-time content, and in-game communications Run the live ops iteration loop, analyzing performance, forming hypotheses, and driving rapid, data-informed improvements Define and maintain live ops KPIs, using metrics to guide prioritization and measuring impact on engagement and retention Partner closely with Roadmap PMs, Marketing, and cross-functional teams Build requirements for Live Ops tools Conduct hands-on analysis to uncover insights Mentor and support Live Ops Managers