Senior Consumer Partner Success Manager

10+ years of experience in partner success / management, account management, program management, or strategic alliance roles Experience preferably within consumer tech, streaming, mobile, edtech, or online learning industries Deep understanding of the unique challenges and opportunities in partner-driven growth High empathy for partners and ability to represent and communicate their needs Experience designing and scaling structured partner programs Proven ability to manage complex initiatives and influence stakeholders Analytical mindset with experience using data and metrics to measure success Excellent project and time management skills with strong attention to detail Familiarity with partner management tools Collaborative, problem-solving mindset Undergraduate degree from a top university in a relevant field

Lead and manage Udemy’s consumer partnerships Define partner requirements, manage technical integrations, and lead launch/marketing plans Integrate product enhancements and drive growth Design and implement processes for ongoing partner operations, performance tracking, and roadmap adherence Act as the voice of the partner internally, gathering feedback and influencing prioritization Establish KPIs, monitor partner performance, and leverage data to identify trends and opportunities Organize and deliver monthly and quarterly business reviews with actionable growth plans