Senior Partner Success Manager

5+ years of experience in a Customer Success Manager or Channel Partner Manager role in the SaaS space Exceptional executive presence Proven experience working cross-functionally with sales, product, marketing, customer success, and finance teams Project and/or program management skills Excellent communication skills (written and verbal) Comfortable working in a fast-paced and, at times, ambiguous environment in an autonomous fashion

Develop and maintain strong partner relationships Onboard DoiT channel partners Deliver 'train the trainer' enablement sessions on DoiT Cloud Intelligence™ Facilitate ongoing partner sync cadences Monitor partner engagement health metrics Act as 'voice of the partner' Manage and escalate product and support issues Facilitate partner Quarterly Business Reviews (QBRs)