Junior Client Success Manager - Germany

Must have used VALD Technology in a current or previous role. Fluency in English (written and verbal) to a high professional standard. Fluency in German (written and verbal) to a high professional standard. Ability to understand and share client perspectives and challenges. Excellent grammar, spelling, and proofreading skills. Demonstrated ability to build positive relationships quickly. Ability to think outside the box for solutions. Adaptable and willing to learn new skills and processes. Become an expert on VALD systems. Prior experience using VALD systems is ideal.

Manage client onboarding and successful implementation of VALD systems. Build strong client relationships through online and occasional face-to-face interactions. Identify client support needs and opportunities for growth. Conduct online client presentations. Track and report activity using SaaS applications. Manage multiple assignments and support requests simultaneously.