Client Success Manager - Enterprise Accounts

Minimum 4 years of experience in A2P messaging At least 2 years managing enterprise client accounts Proven ability to build and maintain strong enterprise client relationships Solid understanding of A2P SMS products, delivery flows, and traffic analytics Excellent communication and problem-solving skills Proactive and analytical mindset Strong organizational skills Comfort managing multiple accounts in a remote, fast-paced environment Proficiency in English

Manage a portfolio of enterprise clients Own client renewals, upselling, and expansion Act as the primary point of contact for enterprise clients Monitor client performance and identify optimization opportunities Collaborate cross-functionally to resolve issues Maintain accurate client data in CRM