Client Success Manager - Enterprise Accounts

Minimum 4 years of experience in A2P messaging At least 2 years managing enterprise client accounts Proven ability to build and maintain strong relationships with enterprise clients Solid understanding of A2P SMS products and delivery flows Excellent communication and problem-solving skills Strong organizational skills and comfort managing multiple accounts remotely

Manage a portfolio of enterprise clients globally Own client renewals, upselling, and expansion opportunities Act as the primary point of contact for enterprise clients Monitor client performance and identify optimization opportunities Collaborate with internal teams to resolve issues Maintain client data in CRM