Client Success Manager
143750 - 212500 USD per year
Location:United States
Languages:English
Seniority level:Manager, 5-7 years
Experience:5-7 years
Skills:
Business DevelopmentNegotiationRelationship buildingAccount ManagementClient relationship managementCross-functional collaborationSales experience
Requirements:
5-7 years of experience in client management, strategic partnerships, business development, or a similar growth-focused role Proven track record of delivering measurable growth through partnerships Strong commercial instincts Understanding of go-to-market strategy development and cross-functional execution Excellent relationship-building, communication, and negotiation skills Highly self-motivated and results-driven Experience navigating fast-paced, ambiguous environments Experience in fintech, e-commerce, or financial services is a bonus Prior experience working with or within high-impact partner ecosystems is a bonus
Responsibilities:
Own and grow a portfolio of ISV partners Identify new opportunities within existing ISV relationships Execute go-to-market strategies tailored to each ISV Negotiate new agreements or amendments Build trusted relationships within ISV partner organizations Monitor and optimize ISV performance using data-driven insights Act as an internal advocate for partners Collaborate with Strategic Partnerships, Sales, Product, and Marketing
