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AIRS Medical Inc

AIRS Medical Inc is a company focused on innovative healthcare solutions, currently seeking to hire Customer Success Managers in the USA and Japan to enhance client relationships and ensure satisfaction.

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Jobs at this company:

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🔥 Clinical Customer Success Manager (EMEA)
Posted 11 days ago

📍 Germany, DACH region, EMEA

🧭 Full-Time

🔍 Medical technology, MRI solutions

  • BA/BS degree, radiographer qualification, or equivalent professional experience.
  • 2+ years as an MRI Application Specialist or Engineer, particularly in protocol optimization.
  • Proven ability to troubleshoot and resolve technical issues related to MRI image quality.
  • Interest in IT and willingness to learn about network and software troubleshooting.
  • Strong verbal and written communication skills in English; proficiency in German is advantageous.
  • Responsibility and proactiveness in addressing customer inquiries.
  • Passion for continuous learning about new technologies.

  • Install and configure the MRI enhancement solution at new customer sites.
  • Optimize MRI scan parameters and integrate with customers' IT infrastructure.
  • Provide comprehensive product training to ensure optimal customer outcomes.
  • Address and resolve inquiries about product performance and image quality.
  • Educate channel partners on installation and best practices.
  • Collaborate with the Head of Customer Success and Business Development Managers to align sales priorities and drive renewals.

Data AnalysisTroubleshootingTechnical support

Posted 11 days ago
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🔥 Marketing & Communications Manager (LATAM)
Posted 2 months ago

📍 Brazil, U.S.

🧭 Full-Time

🔍 Medical AI

  • 5+ years of experience in a role related to healthcare marketing.
  • Ability to generate key messages for product commercialization based on market and customer insights.
  • Hands-on experience with planning and executing conferences and tradeshows.
  • Working knowledge of digital marketing and social media.
  • Excellent project management & prioritization skills.

  • Planning and managing marketing initiatives (in-person events and digital marketing) for product and company exposure.
  • Collaborate with various teams to develop value propositions, product positioning, and messaging.
  • Ensure legal and regulatory approval of marketing materials prior to release.
  • Align regional marketing campaigns with global marketing plans.

Project ManagementBusiness DevelopmentStrategyCollaboration

Posted 2 months ago
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🔥 Sales Development Representative (SDR)
Posted 3 months ago

📍 United States

🧭 Full-Time

🔍 Medical AI

  • 1-3 years of experience in a sales development, lead generation, or similar role.
  • Bachelor's degree in Business, Marketing, Communications, or a related field preferred.
  • Strong communication, negotiation, and interpersonal skills.
  • Familiarity with CRM software (e.g. Salesforce) and sales prospecting tools (e.g., LinkedIn Sales Navigator).
  • Self-motivated, goal-oriented, and eager to learn and grow within the sales field.
  • Ability to adapt to changing environments and quickly learn new processes and tools.
  • Ability to handle objections and rejections with a positive attitude and persistence.

  • Identify and research potential clients.
  • Generate qualified leads by understanding client needs and presenting AIRS Medical's products as solutions.
  • Conduct high-volume outbound prospecting via cold calling, emails, site visits, and social selling.
  • Assess and qualify inbound leads, ensuring they meet the company’s ideal customer profile.
  • Set up meetings or calls between (prospective) clients and the sales team.
  • Maintain accurate and up-to-date records of all sales activities and lead information in the CRM system.
  • Work closely with the sales and marketing teams to align on lead generation strategies and messaging.
  • Provide feedback to the marketing and sales teams on lead quality and market insights.
  • Meet and exceed monthly and quarterly targets for lead generation and sales pipeline development.

Business DevelopmentSalesforceCommunication SkillsAnalytical SkillsCollaborationNegotiationAdaptability

Posted 3 months ago
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