Bachelor’s degree in business administration, operations, accounting, or related field Minimum of 5 years of professional experience in a related resource management role Experience working in a professional services environment preferred Strong organizational and time-management skills Tech-savvy, detail-oriented, and comfortable learning new systems quickly Self-directed, able to work with minimal supervision, and proactive in problem-solving Excellent English verbal communication and writing skills Analytical mindset with the ability to interpret scheduling data and identify trends Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Strong familiarity with scheduling and project management tools — Asana, Forecast, and Harvest