Scheduling & Data Operations Coordinator (Night Shift)

Advanced proficiency with spreadsheets (Excel & Google Sheets), including use of formulas, conditional formatting, filters, and pivot tables. Excellent written and verbal communication skills. Ability to work night shifts reliably and independently. Must have or be willing to obtain a dual-monitor setup. Proven ability to organize and prioritize multiple responsibilities in a fast-paced virtual setting. Strong time management, follow-through, and attention to detail. Comfortable managing both internal and external communication simultaneously. Bachelor’s Degree required. 2–3 years of progressive experience in operations, scheduling, customer service, or administrative support. Experience working with remote teams and/or virtual classrooms is preferred. Experience in virtual team environments and educational settings is beneficial.

Manage dynamic spreadsheets for tutor scheduling, academic progress tracking, and assignment coordination. Update and maintain data in real time. Communicate updates to clients via email and text. Assign and manage tutoring sessions. Actively support Regional Operations teams across time zones. Monitor student academic progress and proactively flag concerns. Operate seamlessly in a virtual environment. Help ensure flawless execution of programs and initiatives. Participate in daily conferences with program directors. Provide administrative support, including answering phones, managing daily data, and assisting with tutor onboarding.